Be the person who puts
patients at the center of it all

We are seeking a Director, Laboratory Operations, Bioanalytical to join Q² Solutions, IQVIA’s laboratory business in Indianapolis, IN.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

You will be responsible for the operation, leadership, direction, and administration of laboratory testing in accordance with applicable governing clinical laboratories. You will also be partnering with executive and global leadership to establish strategy and ensuring implementation to drive achievement of annual objectives and supporting long-term success.

What you’ll be doing:

• Overseeing the overall operations of the clinical testing function of the laboratory organization, ensuring compliance with all regulatory requirements.
• Ensuring global consistency and strategic/operational alignment in local lab operations.
• Collaborating with Quality Assurance staff to develop and implement effective programs, and monitoring outside proficiency testing programs.
• Establishing and implementing staff selection and training programs to ensure continuous education on testing procedures.
• Ensuring laboratory staff comply with safety procedures and that the physical laboratory environment meets safety requirements.
• Participating in the development and implementation of the department’s operating budget, establishing standards for cost control and waste reduction.
• Leading continuous improvement initiatives to increase quality of services and operational efficiency.
• Resolving escalated and complex challenges with clients on sample logistics, stability, and test results.

What We Are Looking For:

• Bachelor’s Degree in a chemical, physical, biological, or clinical laboratory science, medical laboratory technology, or cytotechnology. Other equivalent combination of education, training, and experience may be accepted in lieu of degree.
• Typically requires >12 years of experience in a regulated environment.
• 5 years of line management experience.
• In-depth knowledge of clinical testing procedures and applicable laboratory testing regulations.

The Knowledge, Skills, and Abilities needed for this role:

• Strong knowledge in bioanalytical.
• Strong client management and problem resolution skills.
• Effective mentoring and coaching abilities.
• Ability to motivate a team to achieve shared goals within performance standards and budget.

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees’ physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you’re looking to unleash your potential, join Q² Solutions, IQVIA’s laboratory business, to help make the extraordinary possible!

Q² Solutions,IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/q2-solutions-eoe

Q² Solutions’ ability to operate and provide certain services to customers and partners necessitates Q² Solutions and its employees meet specific requirements regarding COVID-19 vaccination status.https://jobs.iqvia.com/q2-solutions-covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $134,400.00 - $249,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.