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About the Organization: Patient and Site Centric Solutions (PSCS) is dedicated to enhancing patient and site-centric services globally. Our mission is to innovate and deliver comprehensive solutions that improve clinical trial processes and patient care.

• Integrated Sites Recruitment & Engagement Solutions: Advanced tools for site recruitment and engagement.
• Enhanced Digital Patient Engagement: Improved digital tools for patient journey and content animation.
• Superior Patient Convenience: Support for alternative site solutions like mobile research units and community site integration.
• Greater Insights & Advocacy: Expanded geographic and therapeutic site networks, and enhanced patient insights and advocacy.

These strategies aim to optimize site and patient experience and support clinical trials in underserved populations.

Position Overview: We are seeking a highly strategic and innovative leader to join our PSCS organization at the Director/Senior Director level. The ideal candidate will spearhead the development and execution of our PSCS Digital Strategy, focusing on enhancing the end-to-end patient access and engagement experience for clinical trials. This role is pivotal in enabling clinical trial sites to deliver a best-in-class, seamless journey through cutting-edge technology solutions.

Key Responsibilities

Strategic Leadership:

• Develop a comprehensive digital strategy that aligns with PSCS’s vision to transform site/patient access and engagement in clinical trials.
• Define an integrated patient and site journey across multiple technology platforms, ensuring a cohesive experience.
• Collaborate closely with Digital Patient Services (DPS), RDS IT, and Transformation team (OTP) to drive innovation and technological advancements.

​Operational Management:

• Oversee the implementation of digital solutions that facilitate efficient site operations while maintaining high standards of patient care.
• Evaluate emerging technologies and trends within the industry to identify opportunities for strategic growth.
• Ensure the seamless integration of new technologies to enhance the clinical trial experience for both patients and sites.

Client Engagement and Relationship Management:

• Foster strong relationships with clients and in internal stakeholders.
• Represent PSCS in client-facing interactions and negotiations.
• Ensure client satisfaction and address any issues or concerns promptly.

Team Leadership and Development:

• Lead, mentor, and develop a high-performing (cross functional) team.
• Promote a culture of collaboration, innovation, and excellence.
• Ensure continuous professional development and growth opportunities for (cross functional) team members.

Qualifications:

• Proven experience in leading digital strategy within healthcare or related fields at a senior management level.
• Strong understanding of clinical trial processes, patient engagement strategies, and site operations.
• Exceptional leadership skills with the ability to drive cross-functional teams towards common goals.
• Excellent communication skills, both verbal and written, with an aptitude for presenting complex strategies in an accessible manner.
• A forward-thinking mindset with a track record of implementing innovative technological solutions.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com