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Job Profile

The Key Account Manager provides the key client relationship to a client or clients through relationships with senior managers in the client organization. Grows revenue by leveraging the full IQVIA offerings and identifying new business opportunities.

Essential Functions

• Understands the key priorites of the client to achieve or exceed the assigned revenue and growth goal in assigned account(s) or sales territory.
• Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting, technology and service capabilities.
• Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting, technology, HTA and client service, develops and presents proposed solutions to client's complex business issues.
• Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).
• Typically interfaces with marketing, market research, sales management, market access, regulatory, medical, business development, production, and/or IT at the manager level in existing and prospective client(s).
• Represents the company to the client and the client to the company in all sales related activities.
• Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service’s management to achieve and maintain a high level of customer satisfaction.
• Communicates news from the market and understands impact on IQVIA business.
• Effectively manages renewals and subscriptions.
• As required, may participate in contract renewal efforts on large contracts.
• May work with global and regional account management in the pursuit of multi-country opportunities.

Requirements:

• at least 3years of prior relevant sales or account management experience and/or solution sales management experience (preferred)
• Bachelor degree is required, Postgraduate Degree is a nice to have
• Demonstrated analytical skills
• Strong verbal communication and listening skills
• Demonstrated customer service skills
• Effective negotiation skills
• Ability to simultaneously handle multiple priorities
• Possesses a high degree of initiative
• Ability to influence internal and/or external constituents
• Promotes information sharing
• Ability to build strong customer relationships
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Fluent knowledge of English and Greek language

Location: Athens (hybrid)

Candidates are kindly required to submit their CV in English

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com