Senior Lab Project Services Coordinator - (R1031574) in Research Triangle Park, NC at IQVIA™

Date Posted: 9/22/2018

Job Snapshot

Job Description

Launched in 2015, Q2 Solutions is a leading global clinical trials laboratory services organization. We help biopharmaceutical, medical device and diagnostics customers improve human health through innovation that transforms science and data into actionable medical insights. Q2 Solutions is a quality driven, responsive partner with strong global experience and deep scientific and medical expertise. The Q2 Solutions joint venture was formed by Quintiles and Quest Diagnostics, combining the best of each parent organizations clinical trials laboratory services capabilities.


Provide project related support and assistance for assigned projects and project teams by assisting in related procedures and performing tasks associated with the protocol phases; ensure work is conducted in line with standard operating procedures, policies and good practice; and lead project close-outs processes as required.
  • Prepare and maintain project documentation files and update and maintain internal databases with project specific information.
  • Perform technical reviews and feedback comments and changes to project managers.
  • Participate in external and internal audits.
  • Maintain effective systems for project documentation.
  • Develop and present information effectively to internal & external audiences, where the information is specific to the role and protocol, such as lessons learned, audits and sharing best practices (e.g. department training).
  • Liaise with study Sponsor as required.
  • Submit revision requests and/or budget re-pricing requests on behalf of the Project Manager; recognize budget impact of change to project scope and may communicate budget change impacts to client.
  • May provide back-up to the Project Manager in periods of the Project Manager’s absence from the office.
  • Contribute to process improvement initiatives.
  • Review quotes with Sales Representatives.
  • Create Project Overview Document (POD) that translates Quote into Workable Actions in the Lab.
  • Set up Project in LIMS database.
  • Review data to ensure it meets internal QC requirements.
  • Liaise with Business Development, Assay Managers, and other teams to discuss and troubleshoot issues as they arise.
  • Deliver initial, intermediate, final data to Clients.
  • Prepare custom client reports, Study Plans and Study Reports as needed.
  • Manage all phases of the project to meet client expectations and ensure client satisfaction.
  • Single point of contact for entire project.
  • Manage 25-30 projects at a time.
  • Client facing role.

Job Requirements

  • Good organizational and operational skills.
  • Good accuracy and attention to detail skills.
  • Strong written and verbal communication skills including good command of English language.
  • Computer proficiency in word processing, presentation, and spreadsheet applications.
  • Demonstrated ability to work in a fast-paced, high stress environment highly desirable.
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients.
  • Knowledge of Quintiles Laboratories processes and computer systems (includingQLIMS, QLIMS2000, QNET) helpful.
  • Bachelors Degree; or equivalent combination of education, training and experience.
EEO Minorities/Females/Protected Veterans/Disabled

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: R1031574