QA Coordinator (R1037887) in Tampa, FL at IQVIA™

Date Posted: 7/27/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Tampa, FL
  • Experience:
    Not Specified
  • Date Posted:
    7/27/2018
  • Job ID:
    R1037887

Job Description

The Quality Assurance Coordinator position will maintain and enhance the Document/Records Control and Training Program. This includes managing work within the electronic quality management system (SmartSolve) and providing quality management systems support. This position is heavily task-oriented toward document processing and activities may impact project timelines.


Principal Duties
a) System Administration 
• Assume the role of system owner and administrator of the electronic quality management system (SmartSolve).
• Support the development and implementation of additional electronic Quality System modules when requested.
• Initiate system and process enhancements to ensure department efficiency and customer satisfaction.
• Maintain SmartSolve Internal Apps system and establish a tracking and reporting system for quality and business related inputs and outputs

b) Document Management 
• Maintain and develop the controlled document master list, quality system records logs, reports, and other tracking tools as needed
• Coordinate efforts for the development and implementation of new and updated Quality System procedures.  Process requests for document changes
• Ensure that all procedures are reviewed and updated at least annually per internal requirements
• Achieve technical and stylistic consistency in written quality documents to prevent contradicting information

c) Training Management 
• Create and maintain employee training plans and records
• Maintain training metrics and produce training compliance reports
• Assist with employee orientation and QMS training

d) Quality Management System 
• Assist in the preparation of CAPA plans and implementation of correction, corrective action and preventive actions
• Assist in preparing Management Review Presentations, hand-outs, and supporting documentation
• Support other department system activities, including trend analysis, CAPA verification and internal audit schedule implementation and coordination

e) Other Duties as Assigned 
• Other tasks related to the department, such as special projects or research, will be completed as assigned


Minimum Skill and Experience Requirement

The individual must possess strong skills in the following:
• Ability to communicate with both technical and non-technical personnel
• Strong verbal and written communication skills in English
• Strong analytical, testing, and problem-solving skills
• Proficient computer skills (MS Office)
• Familiarity with Quality Assurance and Quality Management Systems    

• Must have initiative, judgment, and ability to manage multiple tasks with frequent interruptions with high attention to detail and accuracy
• Must work well independently
• Excellent ability to work in a team environment and display a positive, can-do attitude


Optimum Skills or Background

Knowledge of or experience with the following will lead to job success:

• One to three years of experience or a combination of education and experience in business applications related to quality management or related enterprise business management application.
• Familiarity with ISO and/or GxPs    

• Experience with Pilgrim’s SmartSolve suite of products
• Familiar with Application Development Life Cycle and Software Engineering Methodologies


Optimum Educational Attainment

Bachelor of Science in a relevant discipline or equivalent experience


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Job ID: R1037887

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