Fieldwork Manager / Coordinator - Market Research (R1026067) in St Leonards, Australia at IQVIA™

Date Posted: 6/13/2018

Job Snapshot

Job Description

About IQVIA (formerly known as IMS Health and Quintiles)

IQVIA is a leading global information and technology services company providing clients in the healthcare industry with comprehensive solutions to measure and improve their performance.


As a Fieldwork Manager, you will be responsible for running the operational side of data collection whilst supporting the Commercial Market Research Team. You will manage a team of fieldwork support specialists, liaise with internal survey programmers and collaborate with the commercial teams on a daily basis. You will be responsible for coordinating all aspects of fieldwork management for both ad hoc & tracking market research studies including qualitative and quantitative recruitment. You will also be responsible for managing in-house research panels including a range of health care professionals.


You’ll be involved from project kick off and responsible for ensuring that fieldwork / recruitment is completed within agreed timelines and coordinate online survey scripting processes.  Additionally, you will be expected to advise commercial teams on suitable sample sizes, incentive payments and recruitment timeframes and work in a collaborative environment with multiple stakeholders.


This is an internal role working across different departments (Commercial, Finance, Operations), and managing a small off-shore team of Data Collection / Panel Administrators based in Manila. 


Your work days - will be a mix of Managing Fieldwork & Panel Management, Project Management, Analysis / Data & Scripting of surveys. Your typical day will be spent on kick off meetings for a variety of bespoke projects and the management of ongoing syndicated tracking studies. Your success will be determined by your ability to recruit respondents within the project timeline as well as the quality of the data collected.


About you:

It's essential that you have strong organizational skills, exceptional time management abilities and can build a strong rapport with colleagues and clients.

  • Previous experience with fieldwork management or similar, minimum 3 years’ experience.
  • Operational background (project manager/scripter/data analyst etc)
  • Prior experience with ConfirmIt, Qualtrics or other internal scripting platforms and panel management tools is an advantage
  • Proven track record in delivering superior client service

Please note: only candidates with full Australian working rights will be contacted.



Job ID: R1026067