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Consultant, Tech Solutions - R1010014 - (1804072) in Great Britain at IQVIA™

Date Posted: 2/14/2018

Job Snapshot

  • Employee Type:
  • Location:
    Great Britain
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
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Job Description

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
Consultant, Technology Solutions, UK - R1010014
Department: Technology Solutions, UK and Ireland
Level: GRE 5, Consultant
Location: UK – London
Salary: Competitive + Bonus & Benefits
Closing Date: 16th March 2018
Overview of the team
The Technology Solutions team provides Technology Solutions to Life Science clients across offerings ranging from CRM, Multichannel Marketing, Social Media, Content Management, Performance Management and Master Data Management solutions.  The team also provide marketing services to Life Science clients by delivering email and direct mail services as well as patient adherence solutions.
The Technology Solutions group is part of the Technology & Services team – delivering on the vision of bringing the best of QuintilesIMS’ assets to tackle the challenges of Life Science organisations.
The Technology Solutions team are expanding to deliver the commercial ambition for the future.  The consulting members of the team are challenged with understanding client issues, designing a solution, rooted in technology to solve issues and delivering projects to a high standard.  Engagements span CRM and other technology implementations, delivery of social media projects and technology consulting engagements spanning data strategies to customer engagement operating models.
Overview of the role
As a Consultant, you will participate or lead teams in the design, development and delivery of consulting projects or components of larger, complex projects. Responsibilities will include reviewing client requirements and assisting in the development of proposals. The team are organised in a sales and delivery model.  This means that team members are expected to participate in BD activities as well as delivery of sold engagements.  There are three core requirements:
  • Strategic thinking – working with account managers to decide where to play and how to win at target accounts
  • Sales enablement across the sales lifecycle – from lead generation through to contract. This will cover proposal development and occasionally pitching.
  • Project management of deliveries once they have sold including working on client sites to deliver projects such as data diagnostics resulting in KPI libraries for clients
Candidates are also expected to proactively develop a broader and deeper knowledge of related consulting methodologies and the pharmaceutical market. As part of the role it is expected that the candidate will begin to develop practice specific subject matter expertise and recommend improvements and alternative solutions to resolve client problems, for example to become a specialist in data analytics or in commercial engagement in the pharmaceutical industry.
As a consultant, you will work alongside experienced project leads and with the technology delivery team.  This is a critical role in delivering value to our clients and ensuring that we grow the services we provide clients.
Example projects:
  1. A client wanted to evaluate their customer engagement strategy across Europe.  QI proposed a series of workshops and interviews to map the current state and identify capability gaps. 
    The consultant supported workshop structure, material analysis, preparation of inputs and delivery.
  2. The client wanted to improve the use of analytics across their go-to-market functions across Europe.  QI proposed a project to establish a harmonised KPI approach and deliver an online & iPad reporting solution. 
    The consultant worked with the client to define the framework around which KPIs were to be collected.  The consultant then supported country engagement across EU5 to run workshops to deliver a KPI library and harmonised business requirements.
  3. The client wanted to implement improved commercial technologies to improve the execution of their strategy.  QI proposed a CRM and BI solution across their UK affiliate. 
    The consultant owned the CRM stream and was responsible for defining requirements, solution design and management of the technical resource to meet project milestones and realise the business case.
  4. A client wanted to understand how Social Media could be used to uncover insights related to the introduction of a new biosimilar.  QI proposed an analytical project to leverage social media and patient level data. 
    The consultant worked with the Indian delivery team to define key discovery questions and supervised the analysis of the different data sets.  The consultant then worked to define a deliverable that was story driven to meet the clients need and present the data in an easy to understand way.
Role and responsibilities:
  • Member of project team or running assignments ensuring efficient and effective project delivery to meet client expectations
  • Ability to manage and be accountable for multiple projects, juggle priorities and deliver on time meeting client expectations
  • Performs quantitative and qualitative analysis to input into client deliverables
  • Design and structure deliverables, workshops and presentations that are appropriate to the characteristics or needs of the audience
  • Develop relationships with senior level managers at clients
  • Provides support in proposal development and contributes to the review of client requirements  
  • Remaining current on industry, client and competitive trends through the delivery of consulting engagements and participation in formal and informal learning opportunities 

Job Requirements

Education, skills and experience required
  • Minimum 2.1 Bachelor’s degree with moderate to in depth demonstrated related experience
  • in industry or consulting
  • Proven experience in analytical, interpretative and problem-solving skills
  • Track record of consulting experience, methods, tools and techniques and of managing small projects  
  • Preferably experience in a ‘brand-name’ consulting firm, ideally with healthcare and life sciences project experience
  • Knowledge of key issues and current developments in the pharmaceutical and healthcare industries
  • Good presentation and communication skills with fluency in English (spoken and written); strong business/scientific written English
  • Excellent interpersonal and verbal communication skills
  • Ability to demonstrate determination and resilience
  • Attention to detail and ability to deliver high quality work within challenging timelines
  • A commitment to working independently and collaboratively with others in and across the team
  • Strong interpersonal and relationship building skills and ability to build credibility and influence external and internal contacts
  • Understanding of project management with proven time management and personal organisational skills

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: 1804072