AEGIS Operations Business Analyst - (1807515) in Bangalore, IN at IQVIA™

Date Posted: 7/26/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Bangalore, IN
  • Experience:
    Not Specified
  • Date Posted:
    7/26/2018
  • Job ID:
    1807515

Job Description

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
  • Vendor management oversight of: access management activities, configuration changes along with corresponding documentation, change controls, and incident ticket requests that the Vendor is performing on behalf of ARGUS Operations;
  • Review, analyzes and approves request for new user access to ARGUS and/or requests to delete access right before forwarding to Vendor for execution, performs QC on finished action;
  • Reviews, analyzes and approves configuration requests (code lists, partners, studies, reporting destination, reporting rules, and change controls) before forwarding to the vendor for requested configuration changes;
  • Performs documented quality checks on finished configuration changes and related documentation prior to putting into production followed by communicating change to the requestor;
  • Incident ticket management oversight of Vendor;
  • Manages generic mailbox and triages as appropriate;
  • Runs and monitors QC queries;
  • User Project Leader for change controls and other ARGUS Operations related projects;
  • Maintenance and oversight of Quality Documentation;
  • Responsible for troubleshooting system issues as they arise and works closely with ITS departments to ensure rapid resolution of the problem;
  • Manages twice yearly INN (performs review of country INN registration, licenses using Customer GxP Share Point tool; oversees the work that is delegated to vendor;
  • Participates in and/or facilitates the activation of a company wide BCP (business continuity plan) in case of system and/or application failure; supporting and activating the backup plan and/or system resolution;
  • SME for internal / partner audits and inspections
 

Job Requirements

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.



Job ID: 1807515