18950-Bus Ops & Capabilities Dir (R1095717) in Reading, UK at IQVIA™

Date Posted: 10/28/2019

Job Snapshot

  • Employee Type:
  • Location:
    Reading, UK
  • Experience:
    Not Specified
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Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Business Operations and Capabilities Director, (Flexible on Office Location within Europe)

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

A career with IQVIA connects you to great opportunity to achieve professional success and impact healthcare around the world.

Are you experienced in leading complex, global projects for delivering innovative solutions and accelerating operational productivity with a strong background in Clinical Research? We are looking for a Director who will drive process optimization and efficiently manage change and process improvement for our Site Management department.

This opportunity will ideally be office based within Europe, with opportunities for flexible working too. There will be occasional/frequent travel dependent on current projects/initiatives.  


Serve as lead and advisor for complex, highly visible, global operational effectiveness projects and, in conjunction with senior/executive management, will develop initiative scope and subsequent plans (timelines, resource needs, dependencies, risks) to deliver. 

Evaluate and proactively manage risks, quality, and overall probability of success minimizing negative impact on project objectives and deliverables. 

Participate in developing content for, and potentially delivering, change management communications and training, delivering presentations to senior/executive management demonstrating project expertise. 

Maintain awareness of related functional/Enterprise initiatives, collaborating with key stakeholders as necessary to enable sound decision making regarding prioritization and scope. 

Manages project activities and project team responsible for project analysis, planning, strategy, and implementation, ensuring projects are meeting or exceeding timelines and expectations enabling successful implementation. 

Finalize scope of work to meet financial and company goals (meet or exceed targets) proactively ensuring adherence to process and change control processes. 

Manage project information and supporting documentation and relevant tracking systems. 

Serve as knowledge expert and contact for senior and executive management reporting on assigned initiatives. 

Identify and adopt appropriate reengineering processes and techniques necessary to analyze process improvement initiatives and align process with overall strategy. 

Leverage centralized capabilities across the organization to ensure efficient alignment with strategic priorities. Contribute to discussions regarding implementation of key initiatives on a global basis as needed.

Required Knowledge, Skills and Abilities

We need someone to embed themselves as an IQVIA expert in relation to the above Business Operations and Capabilities Director responsibilities. You will need to understand our services, product offerings, the status and trends in the Clinical Operations landscape and the innovations in clinical trial methodology. Alongside this you will have comprehensive global knowledge and awareness, of the pharma industry, drug development lifecycle and operational clinical trial delivery.

The skills we are looking for are as follows:

Knowledge of process / data analysis techniques and methodologies 
Working knowledge of Microsoft Office and other data capture, process mapping, project management and/or compilation tools 
Excellent written, interpersonal, and verbal communication skills 
Strong influencing, problem resolution, motivation, and negotiation skills 
Sound project team leadership and internal/external customer service skills 
Strong attention to detail/quality control skills while driving initiatives to closure 
Excellent critical thinking and analytical skills 
Competent presentation skills meeting the needs of all levels within the organization up to and including the executive management team 
Strong project management and/or project planning skills 
Ability to establish and maintain effective working relationships with team members, management, operations staff, clients, and executive management 

Preferred Experience/Qualifications

Bachelor’s degree and a minimum of 12 years of relevant experience, demonstrated project management experience; or equivalent combination of education, training, and experience

IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status." 

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and 
Whatever your career goals, we are here to ensure you get there!
We invite you to join IQVIA™.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1095717