Data Team Lead - Bloemfontein based (R1084077) en Bloemfontein, South Africa de IQVIA™

Fecha de publicación 10/12/2019

Resumen de la oferta

  • Tipo de empleado:
    Tiempo completo
  • Tipo de empleo:
  • Experiencia:
    Not Specified
  • Fecha de publicación
    10/12/2019
  • ID del Empleo:
    R1084077

Descripción del trabajo

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

RESPONSIBILITIES

Client Management:

Serve as primary point of contact for customer on data management deliverables

Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise

Provide justification for and perform direct negotiations with customer, e.g., timelines, financial, process, resource

Maintain strong customer relationships

Ensure open communications with customer and Quintiles management to manage and meet contractual obligations

Service Management:

Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables

Establish strong communications with Data Operations team, functional leads, project managers and all other stake holders

Support DM service delivery with comprehensive DM process and technical expertise in executing projects

Serve as the escalation point for unresolved data issues; work with client data managers, vendors, and internal team members for resolution

Work with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables

Create and/or review and sign-off on all data management plan (DMP) documents

Ensure service and quality meet agreed upon specifications per the DMP and contract/SOW

Implement proactive quality management plans across multiple projects/programme. Track service performance and provide leadership to identify root causes of issues and implement remedial actions

Continuously look for opportunities to improve service; work with team to develop and implement plan to re-organise and drive change across multiple projects/programme (with minimal support)

Ensure timely follow-up and resolution of compliance issues

Serve as Subject Matter Expert (SME)

Provide leadership and expertise in a specific CDM task or technology

Train and mentor junior DTL staff in DM expertise.

May coordinate the work of more junior DTL staff

Maintain internal tracking databases and systems

Financial Management/Business Development Support:

Ensure service and quality meet agreed upon timelines and deliverables in contract/Scope of Work (SOW)

Manage SOW/budget

Review financial reports on a monthly basis and participate in project reviews as requested

Identify out of scope tasks and track change orders to completion

Serve as Project Manager for single service DM projects, including financial tracking, revenue recognition and invoicing

Participate in and support RFP process (review RFP documents, pricing, attend bid defence)

Other:

Independently bring solutions to the CDM team/CDM department

Lead and/or participate in a focus team or global or local best practice team

Communicate lessons learned and/or present in CDM workshop(s)

Participate in the development and implementation of new technology or tool

Present at professional conferences and/or publish articles in professional journals

Provide review and input on developing, revising, and maintaining core operating procedures and work instructions

Perform other duties as directed by the functional manager

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

Bachelor’s Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field, and a minimum of 5 years direct Data Management experience, including 3 or more years as a CDM project lead; or equivalent combination of education, training and expertise

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.



Job ID: R1084077

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