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Sr Records Management Associate, office based in Bratislava and Sofia, g120,g130 - (1807311) in Sofia at IQVIA™

Date Posted: 11/30/2018

Job Snapshot

Job Description

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.


Serve as the liaison between the records center and user departments regarding information and records issues. Ensure that project timelines are met and facilitate the orderly imaging, transfer, retention, and disposition of various project-related and business records. Administer records management systems.


• Function as team leader for records management projects. Ensure project deadlines, commitments, and goals are met by monitoring projects daily outputs.

• Coordinate the retrieval of records requested by users and prepare closed studies to final destination within agreed timelines.

• Assist management with the implementation of strategic goals, plans, cost proposals, and required resources for records management projects.

• Train team members on records management tasks, policies, and procedures.

• Monitor filing accuracy and compliance to Quintiles or customer file plans and SOPs where applicable.

• Interface with departments to support retrieval projects and ensure information needs are met. Serve as primary contact for internal/external clients.

• Recommend changes or revisions to records retention schedules. Maintain accurate indices and databases to control inventory.

• Coordinate transfer, recall, and disposition of records to commercial records storage centers. Oversee disposal of obsolete records and ensure efficient maintenance of records storage space, supplies, and equipment.

• Maintain records center security to protect record integrity by ensuring compliance to SOPs.

• Collect data and assist in the preparation of statistical reports for management on all phases of record center operations.

• Conduct and manage imaging/scanning processes and train staff on imaging/scanning processes.

• Design and administer records management systems and processes

Job Requirements


• Knowledge of technology applications relevant to records center environments.

• General knowledge of computer technology and software programs.

• Knowledge of facilities operations.

• Extensive knowledge of records management laws and regulations.

• Strong organizational, planning, and decision making skills.

• Excellent oral and written communication skills.

• Ability to perceive and analyze problems, develop solutions, and make sound management decisions.

• Ability to manage and lead others.

• Ability to work effectively with others.

• Ability to work with outside vendors.

• Ability to establish and maintain effective working relationships with coworkers, managers and clients


• Higher education degree and 1 year of experience working in a records management environment; or equivalent combination of education, training and experience; or equivalent combination of education, training and experience


• Position requires a significant amount of writing and keyboarding involving repetitive motions with fingers and sitting for prolonged periods of time.

• Position is required to stand, walk, sit, use hands to manipulate, handle or feel, and reach with hands and arms.

• Position is required to stoop, kneel, or climb.

• Use of telephone and face-to-face communication requiring accurate perception of speech

• Extensive use of keyboard requiring repetitive motion of fingers

• Regular sitting for extended periods of time

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: 1807311