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Project Manager CSMS (R1026072) in Milan, Italy at IQVIA™

Date Posted: 2/6/2019

Job Snapshot

  • Employee Type:
  • Location:
    Milan, Italy
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

For our Commercial, Product Marketing & Sales Solutions (CSMS) area dedicated to the Pharmaceutical Industry, we are currently looking for a Project Manager based in Milan who can join an exciting working environment in a dynamic and international atmosphere.

The Project Manager oversees, supervises and manages the operational aspects of ongoing projects and programs ensuring quality deliverables on time and within budget.


  • Manage the field force of pharmacy channel in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance; addressing employee relations issues and resolving problems.
  • Maximize profitability by ensuring brand objectives and customer requirements / needs are achieved.
  • Expected to contribute to strategic decision making and continually seek opportunities to improve or develop the business.
  • Participate in proposal development and presentations.
  • Act as a coach and mentor for Field Managers and ensure cross functional coordination with other profiles as appropriate.
  • Ensure delivery of high quality calls and field visits.
  • Create Account / Customer plans – monitor, review, report on and amend plans as appropriate.
  • Participate in the selection process for new staff by conducting candidate review and participating in the interviewing process.
  • Provide regular feedback on project progress against business plan both to IQVIA and customer’s senior management.
  • Ensure accuracy in reporting and respect of deadline agreed with the customer.
  • Attend customer meetings and provide regular feedback on the performance of the project.
  • Organize commercial meetings and facilitate cross functional dialogue with the other teams.


  • Excellent knowledge of the pharmacy channel and its dynamics.
  • Excellent knowledge of the sell in.
  • Ability to manage a sales network and to drive business.
  • Interpersonal, organizational and leadership skills.
  • Ability to manage complexity and conflicting priorities.
  • Ability to establish and maintain effective working relationships with co-workers, managers and clients.
  • Good understanding and knowledge of local Pharma Industry, Health Service and related procedures. 
  • Solid understanding of financial tools and processes required to run project.
  • Fluency in software operating systems, such as MS Office (in particular Power Point) and customer relationship management systems.


  • Minimum 4 years experience in the coordination and management of a sales network in the pharmacy channel within pharmaceutical companies.
  • Further experience as National Sales Manager will be considered as a plus.
  • Experienced in sell-in activities in the pharmacy channel.


  • Scientific or Economic Degree will be considered as a plus.


  • Permanent contract CCNL Commercio

Applications without previous experiences in the Pharmacy Channel will not be taken into account.

IQVIA Staff Services SpA reserves the right to evaluate candidates with domicile / residence and work experience / study with requirements responding to the open request. Applications WITHOUT the requirements Will NOT be fully taken into account. Please enter the authorization to the processing of personal data (DL196/2003) - General Data Protection Regulation (13 GDPR 679/16 –). The research is urgent and is intended for candidates of both sexes (L.903/77).

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1026072

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