Engagement Manager – Client Services (R1090548) in London, UK at IQVIA™

发布日期: 10/23/2019

职位快速浏览

  • 员工类型:
    Full-Time
  • 地点:
    London, UK
  • 职位类型:
  • 经验:
    Not Specified
  • 发布日期:
    10/23/2019
  • Job ID:
    R1090548

职位描述

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

About the Team:

The Analyst Service team is a dynamic, fast-growing area of the Global Market Insights business. The team combines research, data and analytics to innovate, evaluate and deliver bespoke projects for clients across the Pharmaceutical and Life science industry. This role will be based at our London office, which is a 5 minute walk from Kings Cross station.

 

Overview of the role:

Responsible for delivering bespoke adhoc projects to support the business and strategic needs of our clients across the pharmaceutical, lifescience and biotech industry. The individual would be required to put together proposals which leverage data across the Global Market Insights portfolio and offer innovative solutions to clients which meet the objectives of their business.

The successful candidate will work alongside a cross-functional team (multi-location/multi-lingual) to achieve project delivery success and will work closely with the Sales teams to put together proposals and lead the engagement with the client from proposal to delivery.

Senior level stakeholder engagement both client-side and internally is frequent in this role

 

Key Responsibilities

  • Proposes and delivers effective and innovative solutions to meet client requirements
  • Act as principal owner of client engagements; ultimate responsibility for client satisfaction and delivering high levels of quality/added value.
  • Performs qualitative/quantitative analyses to assist in the identification of client issues and develop client specific solutions
  • Provides follow-up with internal and/or external client to ensure client satisfaction
  • Proactively develops broader and deeper knowledge of broader IQVIA™  portfolio and trends for the pharmaceutical/healthcare/life sciences market
  • Develops specific subject matter expertise required in executing service projects or functional areas for the pharmaceutical/healthcare/life sciences industry
  • Ensure proposal requests are allocated in timely manner
  • Contribute to analytical methodology research, project execution, streamlining processes and efficiencies
  • May lead a small team of analysts

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

 

ESSENTIAL

Our ideal candidate would bring the following experience:

  • Bachelor’s Degree and at least 5 years relevant experience within the pharmaceutical industry or agency environment; or an equivalent combination of education, training and experience.
  • Solid project management, client influencing and relationship building skills
  • Market research and/or forecasting demonstrated experience, in the healthcare/pharmaceutical industry
  • Prior experience with working with data relating to healthcare or pharmaceutical industry
  • Attention to detail and ability to work simultaneously on multiple priorities
  • Ability to work creatively in a fast-paced environment maintaining flexibility and changing priorities to meeting demanding timelines
  • Strong interpersonal and communication skills
  • Good understanding of IQVIA™ core assets

 

Desirable  

  • Experience working with cross functional and multi-geographical teams
  • People Management experience
  • Knowledge of Global Market Insights core offerings
  • A good understanding of data modelling, visualization, e.g. Spotfire, Tableau, Power BI


AWARDS

  • FORTUNE Magazine's World's Most Admired Companies list for the third year in a row.
  • Recognised by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO).
  • Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year. A site-nominated award recognising contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
  • IQVIA™ named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries.

 

IQVIA™ is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status."

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.



Job ID: R1090548