Svc Desk Support Analyst 2 - (R1040448) in Bangalore, IN at IQVIA™

Date Posted: 10/18/2018

Job Snapshot

  • Employee Type:
  • Location:
    Bangalore, IN
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Manage item master data configuration

• Experienced in creating PeopleSoft master items

o Knowledge of how items are used in purchasing and inventory

• Triage new item requests and maintenance (item change) requests

• Analyze item-related data requests for accuracy and appropriate approvals

• Complete related maintenance and setup activities

• Ensure item configuration is accurate with appropriate procurement, contract (PRISM), and manufacturing data (LTMS/TOPCAT/QLIMS)



• Prepare month-end reporting and provide to internal customers.

• Track maintenance activities and provide metrics

Monitor daily processing


• Monitor process completion

• Escalate process failures to appropriate team

Security Analysis


• Review security requests for accuracy and monitor for completion

• Participate in security audits as needed



• Triage tickets related to Supply Chain Management systems

• Assist supply chain team with system analysis as needed

• Escalate to the appropriate team member

Job Requirements

N/AWe know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: R1040448