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Site and Patient Networks Strategy Manager - (R1013550) in Research Triangle Park, NC at IQVIA™

Date Posted: 4/17/2018

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.



Collaborate with internal stakeholders to develop patient recruitment, retention and site engagement support strategies on larger, multi-region studies.  Communicate with sponsors and project teams to implement and monitor impact of the recruitment/retention strategy; make additional recommendations as needed based on study performance.  Collaborate with internal teams and external providers to deliver specific tactics of the recruitment/retention strategy.  May represent IQVIA Site and Patient Networks at site/sponsor-facing meetings (i.e. KOM, IM, F2F/LL, etc.) to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required.

  • Serve as internal strategy consultant to project teams for existing projects needing recruitment, retention and site engagement services
  • Develop the strategic plan for patient recruitment and retention and other activities of assigned projects (mid and large size regional and global trials/programs) 
  • May mentor junior level staff on patient recruitment, retention and site engagement strategy development
  • Work together with Site and Patient Networks operations lead to translate recruitment, retention and site engagement strategy into operational plan to positively impact recruitment and retention rates 
  • Serve as secondary contact for Site and Patient Network operational colleagues with sponsor and clinical team to ensure appropriate strategy evolves over the lifetime of the project and identify new as appropriate
  • Meet financial and company goals 
  • Coordinate strategy related project activities for study team and sponsor to ensure that overall project milestones are met
  • Actively seek new strategic partners internally and externally to drive efficient and effective recruitment strategies Develop risk management plans for minimizing impact on project objectives and deliverables.
  • Other duties as assigned by management 
  • Maintain knowledge of current recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed
  • Leverage internal intelligence to support and refine strategy on assigned projects
  • Lead initiatives as assigned by management to increase strategic differentiation of the Patient Recruitment Programs team
  • Work collaboratively across  Site and Patient Networks  to create project specific support strategies 
  • Provide technical expertise as able in support of project specific and interdepartmental training efforts
  • Support continued process improvement to ensure quality in the unit

Job Requirements

  • In depth knowledge of the drug development processes across all functional areas 
  • Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
  • Excellent organizational and problem solving skills 
  • Effective time management skills and ability to manage competing priorities
  • Strong interpersonal skills effective presentation skills
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients
  • Computer skills including proficiency in aspects of data analysis and presentation software, Microsoft Word, and Excel
  • Good written and verbal communication skills including good command of English
  • Ability to influence effectively within SPN/PRP team and project teams including TSL, PL, CL, CRA and the customer

  • Bachelor’s degree in a health care or other scientific discipline or educational equivalent; 7 yrs. of relevant industry experience; or equivalent combination of education, training and experience

  • Extensive use of keyboard requiring repetitive motion of fingers
  • Extensive use of telephone and face-to-face communication requiring accurate perception of speech
  • Regular sitting for extended periods of time
  • May require travel

EEO Minorities/Females/Protected Veterans/Disabled

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: R1013550