Shipment Receiving Supervisor (R1106449) in Valencia, CA at IQVIA™

Date Posted: 11/22/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Valencia, CA
  • Experience:
    Not Specified
  • Date Posted:
    11/22/2019
  • Job ID:
    R1106449

Job Description

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.

Supervise daily operations. Ensure study requirements and departmental procedures are followed. Guide staff activities in matters related to recruitment, development and other relevant personnel requirements.  Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice.

Responsibilities

 Essential Functions

•In regions without an associate supervisor, the duties of that job will be the responsibility of the supervisor.

•Ensure that the daily requirements of the department are met through coordination of activities.

•Proactively plan for new equipment acquisitions and recommend such purchases to Manager.

•Conduct staff meetings on a regular basis.

•Identify, implement and communicate process improvements.

•Coach staff on ways to improve performance in work processes.

•Complete assigned incidents in a well-researched and timely manner.

•Educate staff on trends uncovered as a result of incident investigations.

•Focus on staff development to prepare staff to move forward in the organization.

•Track absence management and job performance in the performance management system.

•Recommend action if performance standards are not met.

•Ensure adherence to appropriate Quality Control Systems and Procedures.  Maintain SOPs to ensure all procedures are documented, and required amendments to procedures are highlighted and progressed immediately. Oversee the timely completion of IIRs and FERs.

•Maintain a high level of awareness of safety procedures/good housekeeping.

•Ensure training of new personnel according to the time guidelines in the training plans and for cross-training/refresher training to ensure adequate staff coverage as required. Ensure maintenance of staff position descriptions, CVs and training records.

•Host internal audits and ensure department readiness for audits, tours or visits.

•Serve as primary point of contact in manager's absence.

•Supervise staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work; identification of resource requirements; progressing staff recruitment; appraising performance and guiding professional development; addressing employee relations issues and resolving problems. Approve actions on human resource actions.

•Interact with vendors as needed.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

Bachelor's Degree and 2 years related supervisory experience or equivalent combination of education, training and experience                 

Skills and Abilities

Good working knowledge of relevant procedures                          

Strong oral and written communication skills                    

Strong organizational and problem-solving skills              

Ability to effectively delegate work                       

Ability to effectively manage multiple tasks and projects, and direct team members                         

Ability to establish and maintain effective working relationships with coworkers, managers and clients                           

 Standard ADA Settings

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection               Lab Environment

Physical Demand                         

Frequent

Standing                                                                     

Walking               

Lifting  

Talking

Repetitive Motions

Occasionally

Carrying                                                                      

Pushing                                                         

Pulling                                                          

Climbing                                                                     

Balancing                                                                   

Kneeling                                                                     

Reaching                                                                    

Handling                                                       

Hearing                                                         

Eye/Hand/Foot Coordination                                                             

Working Environment

While performing the duties of this job, the associate is required to meet the following physical demands:

Working Indoors                                         

Exposure to Extreme Cold                                       

Exposure to Fumes/Dust/Dirt/Smoke                   

Working at Heights                       

Working around Equipment in Motion                                

Driving/Operating Mobile Equipment                   

Use of Hand Tools (power or manual)                   

Use of Personal Protective Equipment                                

Use of Office Equipment (computer, printer, telephone, etc.)                   

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.



Job ID: R1106449