Service Desk Techn, Global Account Management (R1103563) in Bangalore, India at IQVIA™

Date Posted: 2/16/2020

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

  • Successful track record and excellent technical knowledge, Identity Management Technologies Information Security /IT security Knowledge/ITIL Framework 
  • Excellent Communication and Stake holder management 
  • Fulfilling account administration requests as needed, fulfill user support requests received via e-mail, service desk tickets and other sources
  • Identity Management technologies (Active Directory, MS Exchange, Azure AD, CyberArk)
  • Experience in handling Escalated issues including coordination with multiple teams and vendor
  • Ability to work in rotational shift schedule including US based business hours

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1103563