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Sales Force Effectiveness Analyst 1/2 - (1804487) in Durham, NC at IQVIA™

Date Posted: 2/26/2018

Job Snapshot

Job Description

At Quintiles we help healthcare and biopharma companies improve their probability of success. We do this by connecting our scientific, therapeutic and analytics expertise with superior delivery. From advisory through operations, Quintiles and its affiliate companies is the world’s largest provider of product development and integrated healthcare services.
As one of FORTUNE’s ‘Most Admired Companies’ in 2016, we offer great opportunities for a career in world-leading clinical research. Our global projects, innovative tools and industry leading customers combined with outstanding support from our leadership team and clear career mapping allows you to make a difference in patient health.


With minimal supervision, provide support for Global Customer Management initiatives through effective communication, training, technology process improvement and data analysis.
 Support and coordinate both short and long term planning initiatives within Global Customer Management to improve ability of Global Product Development to plan ahead and operate efficiently and effectively
 Develop sales/customer communications, processes ( including sales, training, and databases), technologies, and data analysis
 Work with Global Customer Management colleagues to ensure consistency of approach and standardized outputs to clearly communicate sales performance, and internal and external customer related information.
 Conduct verbal and/or written follow-up with internal colleagues regarding the information provided by this department
 Responsible for ensuring up-to-the minute accurate sales and/or quantitative information is captured in the appropriate database or tracking sheet
 Responsible for sales inventory closet, account payables and purchase orders
 May assist in the planning of customer events
 Participate and may lead in the development of department procedures and processes
 Assist in the development and implementation of training initiatives for Global Customer Management
 Update and maintain corporate databases as required and ensure accurate information is included in tracking reports
 Attend and participate in Team teleconferences and meetings as necessary
 Perform quality control edits on all documents before issue to our internal or external customers
 Perform all other duties as assigned

Job Requirements

 Ability to be self-directed, prioritize opportunities and perform multiple tasks
 Ability to maintain demanding timelines
 Possess strong organizational skills and attention to detail.
 Possess strong communication skills, both verbal and written.
 Ability to establish and maintain effective working relationships with co-workers, managers and customers
 Strong Computer Skills (Microsoft Office, database knowledge, Internet, etc.)
 Degree in Business Management or other related discipline and a minimum of 2-3 years related experience; or
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equivalent combination of education, training and experience
EEO Minorities/Females/Protected Veterans/Disabled

* Quintiles helped develop or commercialize 98 of the Top 100 best-selling products of 2015
* Quintiles has 36,000 employees conducting business in more than 100 countries
* Quintiles was named to FORTUNE’s World’s Most Admired Companies® 2016 list
* Quintiles was named as a 2016 World’s Most Ethical Company® by the Ethisphere Institute
Job ID: 1804487


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