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Sales Force Effectiveness Administrator (R1039722) in Reading, UK at IQVIA™

Date Posted: 1/12/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Salesforce Administrator

Quintiles and IMS Health have come together to become IQVIA, The Human Data Science Company™. Inspired by the industry we help, IQVIA commits to providing solutions that enable life sciences companies to innovate with confidence, maximize their opportunities and ultimately drive human health outcomes forward.

We are currently looking for an experienced Salesforce Administrator to join the Salesforce team at our IQVIA offices in Reading.

Key Responsibilities

• Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices and business needs
• Lead complex technical discussions with clients, clearly articulate options, benefits and recommendations
• Manage the process of implementing improvements and new functionality in SFDC application
• Deliver support and solutions for break/fix issues
• Support development of existing technical resources (who may be less experienced in SFDC) by acting as SME and consultant
• Communicate and collaborate with technical resources and stakeholders regarding status, technical issues and creative solutions
• Perform on-going Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.)
• Ability to support configuration tasks such as field/page updates, workflows, automated approvals

• 3 years of industry experience as a Salesforce Administrator
• Salesforce ADMIN Certified
• Functional knowledge of data structure and understanding of how to leverage the tool to meet complex process and reporting requirements
• Practical experience implementing Visualforce, APEX programming, APIs, and Web Services
• Experience with design, dev and implementation of Lightning and Mobile Apps
• Agile – SCRUM experience

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1039722