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Quality Manager - Specimen Management (R1069754) in Livingston, UK at IQVIA™

Date Posted: 5/1/2019

Job Snapshot

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Job Description

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.


The Lab Quality Manager is expected to lead, support and coordinate efforts that foster quality and ensure that all processes are consistent with the company values and mission.


Duties may include but are not necessarily limited to the following:

  • Responsible for the oversight and management of the Quality proposition including but not limited to Correction Action and Preventive Actions (CAPA), Quality Issues (Qis), Trainings, Compliance, Process Review and Enhancements.
  • Evaluate, monitor and lead the department in developing robust processes in all functional areas and to track performance and metrics.
  • Responsible for ensuring appropriate Quality Control and Quality Assessments practices are performed throughout the departments.
  • Adhere to the CAPA & QI life cycle turnaround (TAT) requirements to ensure 100% compliance with established timelines in Standard Operating Procedure (SOP).
  • Supports all regulatory agencies inspections or assessments (College of American Pathologists, International Organizations for Standardization's Technical Committee ISO15189, New York State, , Clinical Laboratory Improvement Amendments CLIA)
  • Collate all quality metrics into a monthly assessment and present during the Quality Management meetings
  • Conduct Quality review and CAPA management meetings on a pre-defined cadence with required participation by all Pre-Analytical and Biorepository Operations CAPA owners and SMEs.
  • Lead formulation of responses to audit findings, entering the information into the Quality Tracking system and ensure that all CAPAs are implemented by the defined target date with evidence of completion.
  • Create effective materials (e.g., graphs, charts, training documentation) to promote Quality Improvement and present plans and results at Quality meetings, administers monthly Quality training/seminars for the Pre-Analytical/Biorepository Operations personnel


Expert level Computer skills required (word processing, spread sheets, etc.). Knowledge of word-processing, spreadsheet, and database applications.

Excellent verbal and written communication skills.

Knowledge of Pre, Post and Analytical areas and safety procedures.  

Ability to establish and maintain effective working relationships with coworkers, managers, clients.

Effective organization, communication, and team orientation skills.

Positive interaction skills, attention to detail, and organizational skills

Ability to initiate assigned tasks and to work independently.

Ability to handle and manage multiple tasks/projects and to follow through with completion of assigned tasks with minimum supervision

Awareness of basic Good Clinical Practices (GCP) and Good Clinical Laboratory Practices (GCLP) requirements

Ability to learn scientific, medical, and regulatory terminology to gain an understanding of Quality data 

Job ID: R1069754