Project Support Specialist (R1117890) in Frederick, MD at IQVIA™

Date Posted: 2/10/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Frederick, MD
  • Experience:
    Not Specified
  • Date Posted:
    2/10/2020
  • Job ID:
    R1117890

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Summary:

Would you like to be part of a dynamic, growth-oriented company where you are challenged on a regular basis and recognized and rewarded for your contributions? Join our team to help industry do more trials and bring more helpful drugs to patients.

This position supports the project manager position and will also be client-facing. Some tasks include updating the project sheet, coordinating IRB submission packages, responding to project questions as needed, writing tickets, managing tasks, and reaching out daily to our PM team to help. A few key qualities for this position include being proactive, attention to detail, ability to multi-task and work well under pressure.

Key Responsibilities:

  • Advanced content/data entry
    • Digitization of complex paper documents
  • Final Tier of QC
    • Final verification of content/data accuracy prior to submission to regulatory board
  • Project Management Support, including but not limited to:
    • System user access control
    • Manage project activity in task management system
    • Maintain project documentation
    • Prepare and manage regulatory submissions and communications
    • Trial closeout process
      • Communicate and provide clients with appropriate documentation and data
  • Helpdesk support
    • Interact directly with customers to identify problems, replicate them, and troubleshoot for root cause.
    • Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems
  • Client communications
    • Email & status calls
  • Project metrics
    • Assisting project manager with project projections and revenue recognition
  • Project invoicing
    • Generating and approving invoices for services rendered

Supervisory Responsibilities:

This position does not have responsibility for managing people

Education Requirement:

  • Advanced degree preferred or commensurate experience

Skill Requirements:

  • Problem solving
  • Excellent communication
  • Self-motivated
  • Attention to detail
  • Team player
  • Ability to multitask
  • Organized
  • Basic knowledge in HTML, MS Office, Google Suite

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.



Job ID: R1117890