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Project Support Administrator - (R1014810) in Reading, UK at IQVIA™

Date Posted: 4/3/2018

Job Snapshot

  • Employee Type:
  • Location:
    Reading, UK
  • Experience:
    Not Specified
  • Date Posted:
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Job Description

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Project Support Administrator - Reading Head Office

IQVIA is seeking a Project Support Administrator, to provide administrative support to the field based staff of complex multiple projects, and helping with the smooth running of day to day activities for the team. This will be a varied and busy role, where strong administrative experience, excellent communication skills and ability to work autonomously are essential. 

The successful candidate will be an effective communicator with an excellent telephone manner, ideally with experience of working within a support / call centre role who can demonstrate strong IT/data skills, strong time management skills and is proficient with MS Office packages and ideally CRM knowledge.


• To work collaboratively across the Team Coordinator function, and understand how the function contributes to the Commercial business.

• To be the first point of contact for all queries relating to the project, handling and addressing issues where appropriate, or else directing queries to the most appropriate contact.

• To follow processes and procedures (new employee, leaver, transfer) and work with departments (HR, Fleet, Resourcing, HR-PSC, Amex, BT etc.) to ensure effective team administration. Ensure that systems are updated accordingly.

• To track levels of absence, identify sickness trends within the project and highlight cost implications as appropriate.

• To facilitate production and documentation of presentations and organize team/customer meetings, finalizing minutes in collaboration with Project Director

• To support Month end administration, ensuring daily rates are allocated to field teams along with relevant time sheet, accurately collate information in connection with the Rolling Forecast, within project deadlines. To conduct financial tracking for project revenue recognition and liaising with Management Accounts.

• To undertake diary management of Project Director


Job Requirements

Good verbal and written communication skills, telephone manner, team working skills, flexible attitude to work

Good prioritization skills

Able to use initiative, plan ahead, proactive in problem solving, diplomatic and able to demonstrate appropriate decisions within scope of authority

Able to share experience and learning, able to priorities and liaise with field staff and customers effectively

Intermediate understanding of Word, Power point and basic Excel

Ability to establish and maintain effective working relationships with co-workers, managers and clients.

Eligibility to work full-time in the UK

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: R1014810