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Principal (Delivery Director) (R1060814) in Tampa, FL at IQVIA™

Date Posted: 2/4/2019

Job Snapshot

  • Employee Type:
  • Location:
    Tampa, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
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Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.


Under the direction of the Global Head of Global Services, the Client Delivery PMO Director provides leadership, organization and coordination of all client delivery project activities including program planning and project management. The Client Delivery PMO Director ensures all projects adhere to best practices and standard approaches for program and project management and ensures all client delivery projects are delivered on time, on budget and with outstanding quality and customer service. The Client Delivery PMO Director also manages change and promotes continuous improvement of project management related processes, as well as provides regular reporting on status and reporting metrics and analytics for the portfolio of projects.

Duties & Responsibilities

•    Direct Responsibility for global project execution through the project’s entire life cycle
•    Manages team of Project Professionals
•    Ensures projects are delivered with scope, with goals and deliverables in accordance with governing Master Services Agreements and Statements of Work
•    Works closely with the Consulting Practice Directors and Technical Resource Directors to ensure appropriate resources utilization to ensure that projects are managed effectively and are completed within committed time, scope and budget
•    Proactively manages any changes in project scope, identifies potential issues and devises contingency plans
•    Creates and continually updates procedures to improve Project Management process
•    Collaborates internally with other teams to build, develop and grow client relationship, manage client expectations and adjust work product as necessary for the success of the project
•    Provides status reports on project progress to client and Pilgrim Leadership team on a regular basis
•    Communicates effectively with clients and senior leadership to identify needs and evaluate alternative business solutions
•    Monitors project financials and is accountable for any fluctuations between projected and actual
•    Creates efficiencies between the Client Delivery team and other organizations.
•    Analyzes and manages project profitability, revenue, margins, bill rates and utilization company wide
•    Creates relevant reports/dashboards to keep senior leadership informed

Education & Experience

•    10+ years of experience in project management, preferably in a software implementation environment; Life sciences or Medical Device/ Pharmaceutical Manufacturing environment experience a strong plus
•    Proven experience building and fostering growth and development of a project team
•    PMP certification required
•    MBA preferred


•    Superior project management skills: planning, organizing, securing and managing resources to achieve specific goals
•    Strong business acumen
•    High attention to detail in striving for excellence in work product and client service
•    Skilled at planning, coordinating and directing the work of subordinate staff
•    Ability to establish credibility with management, staff and clients and affect meaningful change
•    Proven success managing competing demands and balancing multiple priorities while ensuring deadlines are met


•    Up to 50% of the time


IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1060814

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