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Operations Analyst 1 (R1078239) in Danbury, CT at IQVIA™

Date Posted: 5/17/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

The Operations Analyst for Consulting Services will work within the Operations Team and be responsible for supporting the Global Consulting Services business in all areas of opportunity management and operations.  They will provide support to the commercial and finance teams in ensuring opportunities are setup and processed correctly in order that revenue recognition and billing happen on time and according to company guidelines, as well as running corresponding reports and analyses.

Principal Accountabilities:

  • Respond to requests from the business to process billing notification forms once a contract has been won by the commercial team. Ensure all paperwork and sign-off documents have been received and meet company requirements.
  • Verify project pricings and manage setup of new projects in the IQVIA project management system, assigning resources as necessary and liaising with the project managers to ensure projects are administered correctly.
  • Ensure pipeline and revenue reporting is accurately reflected at all times by updating opportunities as needed and ensuring Consulting teams are aligned on project delivery.
  • Collect and process project deliverables.
  • Provide weekly, monthly and ad-hoc reports and analyses to the Operations and Finance teams within Consulting Services.
  • Build strong relationships with the Consulting, Operations and Finance teams to ensure queries are efficiently addressed meaning no delay to business operations.
  • Challenge the current ways of working and provides alternative solutions to improve quality and efficiency of processes.
  • Assist in ad-hoc operations tasks, as required.

Minimum Education, Experience, & Specialized Knowledge Required:

  • Bachelor’s degree or equivalent in analytical subject
  • Prior Operations experience is essential, with advanced CRM knowledge (SFDC preferred) and solid understanding of the sales process / cycle
  • Strong understanding of revenue recognition rules to ensure revenue against customer contracts is in compliance with US GAAP and internal guidelines
  • Excellent English skills and experience of working within multi-location team
  • Must be IT literate, with experience of financial reporting or accounting packages (SAP and Hyperion preferred), Excel, Word and PowerPoint

Additional Requirements:

  • Strong interpersonal and communication skills, effective team player and able to work with individuals at all levels within the organization and build remote relationships
  • Excellent prioritization skills, works well under pressure and ability to multi-task
  • Ability to work independently with minimal supervision and to resolve problems on non-routine matters

#DB-LI1

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.



Job ID: R1078239