Mgr, Strategic Account Mgmt (R1105319) in Bridegewater Township, NJ at IQVIA™

Date Posted: 12/30/2019

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

  • The Team Lead is responsible for the management, mentoring and development of assigned Client Account Managers who manage and monitor Patient Access and Affordability Solutions programs from initiation through delivery, ensuring that projects are completed according to plan, remain on schedule and stay within budget.  The Team Lead will also ensure customer satisfaction for all contracted engagements as well as serve as escalation point for assigned Client Account Managers on all internal or client related services.

    The Team Lead will be expected to perform the following functions:

  • Define and set expectations of service delivery of assigned programs and ensure client needs are met.
  • Collaborate with the internal account team to provide insight into program performance.
  • Identify and introduce program improvement opportunities to the internal account team that best match the needs of the client’s goals.
  • Work closely with internal IQVIA Patient Access and Affordability Solutions cross-functional teams to ensure successful and timely program implementation.
  • Utilize available reporting tools to create and review reports in an effort to monitor and report program performance as well as analyze trends.
  • Manage and report on program financial health.
  • To be considered for this role, one should be able to demonstrate the ability to:

  • Work in a fast-paced environment
  • Multi-task across assignments for multiple clients
  • Guide cross-functional project teams and provide ongoing operational supervision of client programs
  • Keep detailed and organized documentation
  • Take ownership and be accountable for assigned projects
  • Effectively communicate and collaborate with the internal account team
  • Be capable of understanding and creating program analytics
  • Requirements:

  • Minimum of a BA or BS college degree
  • 3-5 years in an account management type role
  • Able to periodically travel to clients
  • Knowledge of the pharmaceutical landscape and copay or patient assistance programs is preferable.  Previous experience in pharmaceutical sales will be considered.

  • #LI-AW1

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.



Job ID: R1105319