IT Program Manager (R1082447) in Durham, NC at IQVIA™

Date Posted: 6/28/2019

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

The IT Program Manager position will plan, supervise, and manage the direction of multiple medium-size projects with a
single aim and/or one large strategic project at local, regional, or global levels. These projects/programs will be performed in
collaboration with project team members and stakeholders, ensuring the integration, coordination, timing, and consistency of
process throughout. The incumbent is expected to be able to deliver, within the constraints of scope, quality, time and cost,
complete IT project solutions utilizing the corporate System Development Life-Cycle (SDLC) processes. Overall project /program budgetary responsibility will typically be up to $5,000,000.

RESPONSIBILITIES
Develop, and act as a custodian for, the project/program vision
• Define the project/program objectives and provide input into the Business Case
• Ensure that projects/programs successfully control and monitor progress, addressing risk and issue management,
resource conflicts, effective communications, and stakeholder involvement, as appropriate
• Recommend course of action regarding project/program issues and concerns, implement mitigation plans, then
escalate risks and issues as necessary
• Work with financial stakeholders to support budget construction, as required, and to control expenditure to achieve
financial objectives
• Allocate resources in accordance with strategic and tactical priorities and company goals and objectives. Request
project team membership from other department, if required. Actively compare competing needs and benefits
against existing work and strategies.
• Ensure that staff follows IQVIA System Development Life-Cycle (SDLC) and Computer System Validation (CSV) procedures.
• Develop, implement, and review methods to assess quality and efficiency of work performed by team, including
metrics, internal process improvement, Operating Procedures, and Work Instructions
• Actively assist in the strategy for continuous improvement to project management best practices
• Assist the IT Program Director in removing potential barriers that limit the effective delivery of IT projects/programs
within the organization
• Manage and coordinate the implementation of internal, external, and off-the-shelf business applications with all IT
and business groups
• Maintain knowledge of the IT industry; analyze the abilities of tools and technologies, compare with the need of the
business, then recommend potential solutions to managers within the business
• Manage and mentor staff in accordance with organizational policies and applicable laws. Responsibilities include
planning, assigning, and directing work; appraising performance and guiding professional development; rewarding
and disciplining employees; addressing employee relations issues and resolving problems; approving actions for
Human Resource matters
• Other duties as assigned

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.



Job ID: R1082447