Director IT, Bioanalytical Lab (R1109308) in Durham, NC at IQVIA™

Date Posted: 1/13/2020

Job Snapshot

Job Description

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.

The Director of IT is a strategic position within the Company responsible for technology product implementation, delivery and rollout.  Defines and owns the technology delivery process, as well communication of metrics, delivery dates, needs and budget requirements to senior management. Additional responsibilities include managing and providing a strategic vision for all aspects of the Company’s information technology operations, including the Laboratory Information Management System (LIMS) and the IT infrastructure in our data centers and in the cloud


  • Work with business leadership to ensure alignment of IT project roadmap to overall business objectives
  • Plan for ongoing capacity requirements and manage the support of IT infrastructure for storage, compute and network for all BioA sites globally and work with corporate IT to make sure BioA’s needs are met.
  • Plan and manage software development activities for LIMS and related tools as well as Electronic Lab Notebook and Project Management tools
  • Responsible for ensuring software delivery adheres to best practices for enterprise level design, documentation coding and testing standards
  • Responsible for ensuring software delivery process adheres to regulated SDLC for GCP applications.
  • Ensure all IT related requests are implemented in accordance with approved SOPs and/or regulatory guidelines.
  • Provide end-user IT/technology support.
  • Support laboratory applications and technologies purchased from third-party vendors, as needed.
  • Ensure client data is processed and delivered in a timely and secure manner.
  • Manage the IT staff effectively, providing employees with direction, guidance and feedback to ensure IT projects and activities are completed in a timely manner.
  • Prepare and manage the annual IT budget.
  • Provide IT direction and implementation for new and existing initiatives and services
  • Drive innovation that will lead to operational efficiencies and/or improved reporting and data availability.

Required Knowledge, Skills and Abilities

  • Ability to define, communicate and execute a vision for the IT infrastructure and staff in support of the Company’s objectives. 
  • Excellent communication and staff management skills.
  • Excellent project management and reporting skills.
  • Experience supporting IT platforms in laboratory environment required
    • Bioanalytical lab experiences a significant plus
    • Watson LIMS experience a significant plus
  • Experience with Electronic Lab Notebook applications a plus
  • Experience with data center, infrastructure,
    storage and networking concepts
  • Experience with AWS and / or Azure cloud environments a plus
  • Experience with Microsoft Active Directory environments
  • Experience with Systems Integration planning and execution
  • Experience with all phases of the software development lifecycle
  • Experience with .NET client application development tools (C# / VB.Net, Windows Forms, SQL Server, Office Integration) preferred
  • Background in process-driven industries (e.g. manufacturing, high-throughput laboratory, etc.) preferred.

Minimum Required Education and Experience

  • Four-year degree in Computer Science, Computer Engineering, or a related field or equivalent industry experience
  • 10+ years’ experience in IT/software engineering
  • Direct Experience with Bioanalytical Lab Services
  • Life science background a must
  • Experience with Lab environments
  • Experience in a regulated environment (i.e. GCP, GLP, GMP, CLIA and 21 CFR Part 11) a must.

EEO Minorities/Females/Protected Veterans/Disabled

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1109308