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Director, Clinical Project Management (RROO Sub-unit Line Manager & Portfolio Lead) (R1039186) in Durham, NC at IQVIA™

Date Posted: 1/12/2019

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.


The IQVIA Respiratory, Reproductive, Ophthalmology & Other (RROO) sub-unit within the Internal Medicine Therapeutic Delivery Unit (TDU) is dedicated to assisting our customers in driving healthcare forward and enabling medical breakthroughs that advance healthcare and patient treatment options around the world. We are seeking a seasoned portfolio lead with leadership and therapeutic expertise to join our growing team.

As the line manager and portfolio lead within the RROO sub-unit, you will provide delivery oversight as senior point of accountability for RROO customer portfolios, management and development of RROO project managers and support for strategic initiatives and subunit growth.  Your knowledge and skillset will be relied upon to drive delivery excellence and customer satisfaction, motivate teams and develop talent within your reporting line and provide support for operational strategy in business development efforts.

The RROO subunit is rapidly expanding with a number of exciting customer partnerships to go along with a talented group of project managers.  This is a great chance for a strategic leader with deep therapeutic experience to influence the growth and performance of this large and important portfolio of work.  Candidates with the following qualifications will be well-matched for this exciting opportunity!

  • Operational expertise and demonstrated history of driving delivery across customer portfolios with multiple concurrently running clinical trials
  • Therapeutic experience in relevant indications (e.g., COPD, asthma, IPF, CF, OAB, infertility, endometriosis, prenatal indications, AMD, glaucoma, conjunctivitis, etc.) and interventional trial dynamics
  • Excellent financial and project management acumen
  • Strong customer centricity and ability to work with customers of different size and experience
  • Effective at motivating teams to encourage productivity, delivery and quality as well as customer satisfaction
  • Skilled in team-building and management and effective support and professional development of clinical project management staff


  • Support RROO subunit global portfolio head and work with clinical project managers to make sure project budget(s) meet financial and company goals (realization targets), with a focus on proactively ensuring adherence to change control processes.
  • Oversight of customers and program delivery within portfolio as well as direct report to ensure all study management and project deliverables are completed per Contract, to achieve quality deliverables on time and within budget and in accordance with SOPs, policies and practices. As their first point of contact, provide effective and timely consultation/guidance to clinical project managers on issue resolution.
  • Support the sales process and attend bid defense meetings.
  • May serve as a back-up on projects as needed.
  • Serve as a project management liaison with other groups within IQVIA.
  • Drive consistency of operational delivery across customer’s projects/programs; make sure plans are implemented following approval by senior management.
  • Maintain current product and project knowledge. Provide consultation to clients on drug development process, strategy, and plans as needed.
  • Collaborate with other management and leadership team members to proactively identify resourcing solutions and project and/or individual needs in order to manage studies.
  • Work with individual staff to identify any quality issues within the study and provide coaching on resolution of issues, including implementation of corrective and preventative action plans and escalation.
  • Direct, manage and mentor an assigned team of clinical project management staff who lead or support studies or programs. Actively provide guidance/coaching around project planning, project review, risk management and problem solving to achieve global alignment of work practices across the team through the adoption and use of all process and technology tools and improvements by employees.
  • Participate in and champion function and/or corporate initiatives, changes and/or special project assignments; act as a client liaison, departmental cross-functional liaison and/or change agent; provide technical expertise and clinical project management experience to project management and training and process improvement efforts.


  • In depth knowledge of, and skill in applying, applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP) and International Conference on Harmonisation (ICH) guidelines
  • Excellent communication and interpersonal skills, including good command of English language
  • Excellent organizational and problem solving skills
  • Effective team-management skills
  • Proven ability to work through others to deliver results to the appropriate quality and timeline metrics
  • Effective mentoring and training skills
  • Ability to balance operational and strategic priorities
  • Excellent customer service skills
  • Good judgment and decision making skills
  • Good understanding of other IQVIA functions and their inter- relationship with Clinical Project Management
  • Strong software and computer skills, including MS Office applications
  • In depth technical and/or therapeutic expertise and knowledge of study, project and drug development processes
  • Knowledge of project financial tracking and accounting methods and skill in applying them
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients.


  • Bachelor's degree in life sciences or related field and 12 years’ clinical research experience including 8 years’ leadership experience, including multi-regional and global focus; or equivalent combination of education, training and experience.


  • Extensive use of keyboard requiring repetitive motion of fingers.
  • Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
  • Regular sitting for extended periods of time.
  • May require occasional travel

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1039186