Associate Business Operations & Capabilities Director (R1073555) in Marietta, GA at IQVIA™

Date Posted: 5/27/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Marietta, GA
  • Date Posted:
    5/27/2019
  • Job ID:
    R1073555

Job Description

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.

PURPOSE
Manage large complexity process improvement projects across Quintiles’ business units enhancing the level of process orientation across the organization enabling a positive, value add process culture shift. Create rigorous and agile continuous process improvement methods to identify, prioritize, implement, and measure changes impacting data capture, compilation, project planning and project management to accelerate improvements and quality of deliverables. Assume responsibility and ownership of projects and business challenges developing as a subject matter expert ensuring high quality, timely, on budget deliverables enabling measurement of change in accordance with SOPs, policies, and practices.

RESPONSIBILITIES

  • Manage large complexity process improvement projects crossing Quintiles’ business units creating global solutions that will accelerate operational productivity improvements within Quintiles. Solutions will address data capture, project planning, change/data/process management, compilation and result in high quality deliverable generation.
  • Participate in initiative response/development and presentations providing process improvement expertise.
  • Work with service area and business unit champions to identify priorities and define projects (scope, timelines, and feasibility).
  • Evaluate and provide feedback regarding risks, quality, and overall probability of success minimizing negative impact on project objectives.
  • Direct process improvement project analysis, planning, strategy, and implementation by determining and establishing objectives/ work plan/ timeline for successful implementation. Conduct research and prompt discussions regarding project specifications and adjustments.
  • Finalize project budget and scope of work meeting or exceeding financial and organization goals proactively ensuring adherence to process and change control process.
  • Review and approve optimal techniques such as Statistical Process Control, Lean Six Sigma and other process improvement / data analysis techniques necessary to analyze global process improvement initiatives and align process with overall OEs and Quintiles’ strategy ensuring alignment and incorporation.
  • Guide business unit champions in process improvement project gate review process.
  • Identify and establish transparent, successful collaboration with OES management, Process Lead(s) and business unit stakeholders to ensure functional deployment aligns with Quintiles’ business strategy throughout the life of project(s).
  • Supports Process Lead(s) with the delivery of business unit champion and Green Belt training.
  • Mentor Green Belt process improvement projects to completion.
  • Successfully deliver Black Belt process improvement projects.
  • Serve as primary contact while leading assigned project problem solving and resolution efforts.
  • Manage, monitor, and report project status to OES and executive management teams.
  • Supervise process improvement project information and tracking systems.
  • Ensure adequate record and document management practices for project activities.
  • Produce, distribute, and present report/presentation materials.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Strong knowledge of Microsoft Office and other data capture and compilation tools
  • Excellent written and verbal communication skills
  • Strong critical thinking/analytical skills with strong attention to detail/quality control enabling driving initiatives to closure
  • Competent presentation and interpersonal skills meeting the needs of all levels within the organization up to and including the executive management team
  • Strong project leadership, project management, staff management, and/or project planning skills
  • Ability to demonstrate and apply relevant and evolving subject matter expertise illustrating mastered understanding of complex process improvement / data analysis techniques and methodologies
  • Ability to successfully lead, manage and motivate staff
  • Ability to innovatively solve problems with demonstrated success delivering desired results according to quality guidelines and timelines
  • Ability to establish and maintain effective working relationships with team members, management, business unit staff, clients, and executive management

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s degree in life sciences, business, or operations management or related field with a minimum of 7 years experience in a relevant function, including 3 years experience leading and executing process improvement projects; or equivalent combination of education, training, and experience
  • Must possess or seek out and successfully obtain Black Belt certification within 2 years of assuming role

PHYSICAL REQUIREMENTS

  • Extensive use of telephone and face-to-face communication requiring accurate perception of speech
  • Extensive use of keyboard requiring repetitive motion of fingers
  • Regular sitting for extended periods of time
  • Occasional travel

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.



Job ID: R1073555