Assoc Dir, Product Development (R1067082) in Durham, NC at IQVIA™

Date Posted: 6/29/2019

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Date Posted:
  • Job ID:

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

AD, Product Development

    • Work collaboratively with internal teams to develop, operationalize, and implement best-   in-class strategies for customers to meet recruitment goals or increase productivity at lower-performing sites
    • May lead development of new solutions for recruitment and retention for use by other project teams
    • Provide senior oversight across programs with internal and client teams
    • Contribute to Site & Patient Network strategies
    • Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities may include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems
    • Approve actions on human resources matters
    • Provide operational leadership oversight for the resourcing process, including hiring, on-boarding and training standards and evaluating existing and future resource alternatives
    • Evaluate workload, quality and budget metrics through regular review and reporting of findings
    • Ensure quality and regulatory appropriateness and acceptance of all offerings and programs
    • Coach and mentor employees as they develop in their role
    • Participate and/or co-lead departmental quality or process improvement initiatives
    • May act as a client and/or internal liaison for Site & Patient Networks function
    Business product manager responsible for patient recruitment and retention technical product development

  • Develops and manages product lifecycle from definition, specification through delivery
  • Works with IT & development teams to ensure continual enhancement and development of products subject to business requirements
  • Works closely with patient recruitment leadership, IT and other relevant stakeholders to specify requirements
  • Experienced working across multiple technologies and working with external technology and system vendors to integrate as required.
  • Develops and manages digital assets and web properties strategy including specification, build, launch and management of web sites, landing pages, web properties
  • Ensures product and build specifications for all assets include ability for full tracking and ROI evaluation
  • Works with channel masters to optimize recruitment process
  • Specifically responsible for development of clinical trial patient pre-screening and site management technology products


• Bachelor’s Degree and 10 yrs. relevant experience; or equivalent combination of education, training and experience. 5 yrs. of leadership experience

• Extensive use of keyboard requiring repetitive motion of fingers
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech
• Regular sitting for extended periods of time
• May require occasional travel

• Proficient ability to analyze metrics and information; ensuring activities and strategies are data driven
• Knowledge of clinical research financial parameters and project financial tracking and accounting methods
• Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, managers and clients
• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint
• Good written and verbal communication skills including good command of English and effective presentation skills
• Good leadership skills
• Effective organizational and problem solving skills
• Effective time management skills and ability to manage competing priorities

- Minimum 10 years experience working across business and IT Strong strategic understanding of patient recruitment, digital environments and latest technologies. Proven experience within a similar position. Exceptional verbal and written communication skills. Strong organizational skills with the ability to multi-task projects. Experience with Salesforce, Sitecore and complex survey systems preferred

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1067082