Administrator / Co-ordinator, Production (R1038547) in Bath, UK at IQVIA™

Date Posted: 8/8/2018

Job Snapshot

  • Employee Type:
  • Location:
    Bath, UK
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Principal accountabilities  

  • Monitoring and scheduling Production
  • Point of contact for when production issues and/or delays arise
  • Main contact to Client/Data Vendor when data we are expecting has not been received
  • Attend and contribute to Client related meetings and discussions as required.
  • Ensure Client Change requests are visible prior to the next production run and have been applied and checked
  • Identify potential bottlenecks in advance and liaise with the Data Services Manager in order to ensure adequate actions are taken and resource is available
  • Will understand the expected production run times and monitor hour by hour for smaller jobs – and half day by half day for larger ones.
  • Will understand the expected standard for production job “run books” and work with others in the production department to remove gaps.
  • Will produce weekly and monthly statistics from corporate systems about our actual production vs. internal targets – and also vs. customer expectations.
  • Will be always thinking about continuous improvement – and identifying ways to have an ongoing process of improvement.
  • Will be interested in, curious about, and engaged in customer expectations.  This will include attending customer review meetings from time to time.

Job ID: R1038547