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16587-CEVA Mgr (R1031373) in Durham, NC at IQVIA™

Date Posted: 5/22/2019

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Date Posted:
  • Job ID:

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

  • Manage customer interface   and communication for assigned projects. Represent CEVA on assigned projects   as primary point of contact within CEVA for all internal and external customers; liaise   between internal/external customers.
  • Manage customer deliverables for assigned projects. Tactical, day-to-day   leadership at project level. Responsibilities include project planning (i.e.,   timelines, deliverables, resourcing, central filing, and archiving records),   defining project/scope management, quality management, and project financial   management under guidance of CEVA management, as needed.
  • Develop, finalize, and distribute all project-specific CEVA documents and design all necessary programmed reports and listings relevant to CEVA endpoint adjudication committee coordination, core laboratory coordination, DSMB administration, and steering committee administration.
  • Work closely with internal and / or external partners to manage   development, testing, and use of electronic systems necessary for CEVA project processes.
  • Develop and provide project-specific CEVA process training to CEVA team   members, monitors, and investigative site personnel, as appropriate.
  • Provide leadership and structure for customer service interface from   scoping stage, through proposal generation, bid defense to service delivery, and throughout the development and commercial lifecycle of the product.
  • Manage realization/profitability and revenue recognition for assigned   projects.
  • Responsible for updating financial systems, invoicing, project budget review, project   financial analysis, pursuit of change orders.
  • Apply specialist expertise in aligned areas and mentor developing specialists within the CEVA department.
  • Attend meetings with internal and external stakeholders. Provide project   status updates; define processes, and project planning/strategy. Provide feedback to CEVA   management/ line manager on any challenges/issues and successes.
  • Work with Sales and Proposals to ensure rapid, seamless, tailored responses to opportunities. Drive business growth by improving customer loyalty through   enhanced customer relations and service delivery excellence.
  • Participate in sales activities such as sales presentations and proposal   development (e.g.,capabilities, bid defenses, strategy, costs and text) as required, under guidance of senior team member.
  • Contribute during audits and inspections for assigned projects. Liaise with   Quality
  • Assurance staff and management in the compilation of Corrective Action Plans.
  • Address problem areas and customer needs.
  • Participate in discussions regarding new business opportunities with   existing customers.
  • Under the guidance of CEVA management, establish mutually agreed upon   working practices with customer, for standardized implementation across projects.
  • Read and acknowledge all necessary Quintiles standard operating procedures(SOPs) and customer SOPs as required.
  • Ensure all required training is executed within a   timelines and documented.
  • Ensure individual training plan and training transcript reconcile         

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1031373