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16265-Sr Director, Clinical Ops (Home or Office-based) (R1055524) in Cambridge, MA at IQVIA™

Date Posted: 3/10/2019

Job Snapshot

  • Employee Type:
  • Location:
    Cambridge, MA
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Direct regulatory start-up and monitoring operations for a group of offices, a designated region or a
defined functional.  Accountability for delivery within a region. Develop plans to ensure the allocation
of human, material, system and fiscal resources for assigned area of accountability. Determine strategic
goals and objectives for designated region and assures operational alignment with senior management priorities.
Lead regional or functional strategic initiatives and work with senior management across disciplines to develop
implementation plans.


• Build relationships across the region and RWAS organization.  Identify opportunities for the operational
delivery teams to leverage innovative approaches to study delivery.  Understand data capabilities and where
they can be applied
• Lead the implementation and adoption of global initiatives within the region.
• Support the development of growth strategies for the region.  Meet with customers and help sales identify
opportunities for growth
• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities
include planning, assigning, and directing work; appraising performance and guiding professional development;
rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve
actions on human resources matters.
• Direct the hiring and selection process for a region/country or office and works collaboratively with
senior management to set targets for recruitment and retention across roles.
• Establish methods to develop and evaluate office/region-based onboarding processes. Develop standard
processes to ensure that staff has the proper materials, systems access and training to complete job
responsibilities. Oversee the execution of the training plan, SOP review and mentored training experiences
for a region/office/country.
• Provide a leadership role in country/region clinical resourcing process through continual evaluation of
existing and future resource alternatives, pro-active planning and collaboration with study team leadership
and operational peers.
• Evaluate the quality of the work product for a variety of job roles and/or a specialized job
function. Evaluate regional workload, quality and budget metrics through regular review and reporting of
findings. Collaborate with senior management and other functional leadership to improve efficiencies, project
outcomes and quality metrics for clinical projects.
• Act as a coach and mentor for lower level staff as they develop in their role. Work collaboratively with
project leadership including the CPM (Clinical Project Manager), client representatives and other functional
leadership to manage project related challenges and to achieve exemplary customer service.
• Analyze and reviews budgets for clinical studies within region. Pro-actively plans for appropriate clinical
operations budget consumption and guides line managers and CRSs (Clinical Research Specialists) in managing
variances and in developing corrective fiscal action plans.
• Conduct Project Review and participates in Project Management Review according to regional guidelines and
interfaces with appropriate functional leadership to achieve positive outcomes.
• Lead corporate or departmental quality or process improvement initiatives. Act as a client liaison.


• Broad knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
• Advanced knowledge of clinical research financial parameters and project financial tracking and accounting methods
• Excellent leadership skills
• Advanced presentation skills
• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint
• Strong written and verbal communication skills including good command of English
• Excellent organizational and problem solving skills
• Effective time management skills and ability to manage competing priorities
• Ability to establish and maintain effective working relationships with coworkers, managers and clients


• Bachelor's degree in a health care or other scientific discipline or educational equivalent; 15 years of
clinical trials or clinical project management experience working including 9 years experience in a
leadership capacity; or equivalent combination of education, training and experience.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1055524