Training Manager (R1088669) in St Leonards, Australia at IQVIA™

Date Posted: 9/17/2019

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

  • Are you passionate about Training and eager to help clients derive the best insights from our Pharmaceutical sales data?
  • Do you understand how Pharma and OTC/FMCG companies use market data to incentivise sales reps and set targets, and develop brand and marketing strategies to drive their business?
  • Are you technically savvy and efficient in the use of Business Intelligence tools?
  • Are you interested in playing a central role within our Commercial business and being the face of our company?

The Role:

The primary function of this role will be to provide training on IQVIA core offerings and BI systems to a wide range of Pharmaceutical and FMCG clients; as well as ensuring our client-facing professional staff is well versed in all company offerings.

  • Running training sessions with clients on IQVIA’s core data offerings
  • Combining systems/tools trainings with business use training
  • Ongoing review and optimisation of training and operational manuals
  • Develop and run an internal accreditation program for client-facing professional staff
  • Proactively communicate client feedback on offerings and system functionality with the aim to increase value to clients
  • Collaborate with Account Management, Client Service, Production and Technology teams internally to build expertise and tailor training content accordingly
  • Innovate and implement novel ways to provide training
  • Tailor training depending on roles & level
  • Be the IQVIA ambassador in promoting IQVIA’s capabilities by providing a highly efficient and informative training to clients

The Ideal Candidate:

  • Previous experience working within the FMCG / OTC space is essential
  • At least 5 years of experience in Training or Learning and Development role
  • At least 2 years specialist experience delivering BI Solutions training
  • A background in the pharmaceutical industry and/or using IQVIA data would be highly regarded
  • Excellent written and oral communication skills, with the ability to build strong relationships and advocate for new and emerging skills, tools and platforms
  • A self-motivated approach and comfortable with working in a fast-growing, dynamic and ambiguous environment
  • Excellent presentation skills
  • Have a car and current drivers licenses
  • Able to travel to Melbourne and Brisbane to conduct client training as needed

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1088669