This site uses cookies. To find out more, see our Cookies Policy

Senior E-Detail Medical Sales Representative (R1080057) in Petaling Jaya, MY at IQVIA™

Date Posted: 5/21/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Responsibilities:  

  • Engage with customers and target audience using available electronic media such as using telephones and holding internet based “on-line” meetings.
  • Contribute to the development of tailored communication materials (e.g. digital promotional materials) related to the customer’s product or services.
  • Maximize sales by effectively targeting resources.
  • Follow-up on appointments arranged by administrative support staff and feedback any relevant information to colleagues.
  • Conduct sales calls or interviews using the relevant e-detail and or CRM system.
  • Develop a self analytical approach in order to identify learning areas from each call.
  • Utilize relevant “web-call” centers to call on and/or train healthcare professionals.
  • Maintain records in the required reporting systems (e.g. CRM); report daily calls and produce reports in an accurate and timely manner.
  • Consistent achievement of business goals expected for this grade.
  • Lead by example through demonstration of: (a.) Accepting additional responsibilities to support the team or add value to the client project; such as leading initiatives or projects over and above the core role requirements (b.) Acting as a mentor to new team members or team members who are in need of specific support.
  • Keep Line Manager informed about changes in competitor activities and other market changes.
  • Maintain up to date sales/technical knowledge of any relevant specialty and disease area(s), as required.
  • Deliver activity targets and campaign objectives in relations to e-detail project (s).
  • Follow the organization’s and customer’s standard operating procedures and strategies.
  • Maintain good standard of product, commercial and system knowledge.
  • Ensure delivery of calls in line with customer model and, if appropriate, any related call centre model.
  • Handle inbound/outbound calls to healthcare professionals and generate appointments when required.
  • Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
  • Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice

Required Knowledge, Skills and Abilities

  • Bachelor’s Degree in Life Science or related field and at least 3 years Pharmaceutical sales experience; or equivalent combination of education, training and experience.
  • Strong IT skills required and attention to details.
  • Ability to organize and prioritize own work.
  • Effective verbal and written communication skills.
  • Ability to conduct telephone and internet-based presentations to customers.
  • Knowledge of Pharma Market and related procedures.
  • Maintain focus and commitment on assigned targets.
  • Ability to analyze and interpret data from a variety of sources and systems.
  • An attitude which is positive, energetic, flexible and supportive in a challenging environment.
  • Ability to establish and maintain effective working relationships with co-workers, managers and clients.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™



Job ID: R1080057