Principal-Multichannel Technology (R1055492) in Plymouth Meeting, PA at IQVIA™

Date Posted: 8/6/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

This position is a leadership role within an established yet rapidly growing multichannel technology team across all customer types including HCP, Consumer and Payer. 

Responsibilities include: 

  • Primary owner of technology engagements with ultimate responsibility for deliverable quality, client satisfaction, and providing ongoing thought leadership to clients
  • Provide subject matter expertise to client stakeholders and internal IQVIA team with respect to multichannel technologies and the broader technology and data ecosystem that support them
  • Manage project scope, revenue, and profitability across accounts and engagements
  • Mentor, coach, hire, and develop talent at all levels as well as develop leaders within the team to assist in managing client engagements and the continuous development of team talent
  • Establish a culture of curiosity, continuous optimization and innovation to ensure ongoing technology leadership and value creation for clients
  • Partner with Technology Solutions Delivery team to manage resource allocation for client engagements as well as forecast ongoing demand to ensure efficient and effective project delivery across onshore and offshore teams
  • Provide input to and partner with MCM Product Owners to ensure product leadership in the market
  • Support business development activities including working with go to market teams to engage with customers in pre-sale process, understand client needs, define project scope, assist in authoring proposals and representing proposal and project with customers
  • Help understand new technology drivers in marketing and how they can be leveraged into our go to market ecosystem, articulate the same to clients and educate the broader IQVIA team
  • Contribute to the enhanced awareness of IQVIA in the marketplace, e.g. through speaking engagements, thought leadership articles, publications
  • Remain current on new analytics approaches and marketing channels that impact our industry, including technologies and competitive trends to anticipate and identify new business challenges and issues at assigned clients while also enabling the development of commercial offerings
  • Proactively continue to strengthen subject matter expertise through on the job experience, participation in conferences and symposia and other forums for professional knowledge sharing
  • Manage delivery teams across multiple office locations
  • Some travel is expected to engage with clients at their locations and to manage distributed delivery teams


  • Bachelor’s degree in engineering or MIS
  • 10+ years of experience in executing or leading multichannel technology assignments, including experience within the life science vertical
  • 6+ years developing, building and managing technology delivery teams across onshore and offshore
  • 4+ years of experience in selling technology projects to clients
  • Hands on experience in delivering MCM technology for HCP and / or Consumer initiatives with experience in traditional approaches such as campaign automation as well as newer approaches such as DMP and programmatic buying
  • Demonstrated experience and success in leading cross functional teams and projects of significant size and scope

Skill Requirements

  • Strong knowledge of campaign automation, customer data platforms and traditional life sciences commercial data warehouses
  • Strong knowledge of pharmaceutical sales and marketing practices across the brand lifecycle
  • Solid understanding of life science industry data, including IQVIA data assets
  • Demonstrated experience in leveraging new technologies and approaches to generate sustained multi-year client accounts
  • Expert user of Microsoft Office (i.e. Excel and PowerPoint)
  • Strong interpersonal and team management skills
  • Exceptional oral and written communication skills
  • Self-directed and self-managed with a strong sense of diplomacy and client service focus
  • In depth and long standing relationships with client companies, especially at a senior level


IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1055492