Operations Specialist 1 (Home Based) (R1055898) in Durham, NC at IQVIA™

Date Posted: 6/1/2019

Job Snapshot

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  • Location:
    Durham, NC
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Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

This is a varied role as part of a motivated, well-trained team. It is also a highly important role within IQVIA, as it is essential to our core aim of patient safety – creating reports that directly drive medical decision-making. It is also an unusual non-clinical role as some projects may put you in direct contact with patients, the very people we are working to help.This role is also a route into the pharmaceutical industry for those who don’t necessarily have a science or medical background. However, due to the nature of the team and the work they do, you would have all the benefits of joining in an industry-recognized best-practice environment. To ensure you contribute to the business, you will also have the training and development to plan and progress your career in the direction you choose.You will have a range of responsibilities, and these will include: 

  • Receiving, reviewing and processing all reports from various sources (including patient interviews)
  • Summarizing these reports based on information identified as vital to the project
  • Concise data entry covering everything from patient symptoms, admission and results – this will include medical terminology, writing narratives, generating case queries, performing quality control, and ensuring reports are sent to the customer within deadlines
  • Following up with the patient on topics including symptoms and medication to help identify if this is related to the drug program
  • Collaborating with other functional groups within Lifecycle Safety and to ensure deliverables are met
  • Communicating with sponsors when required 

To fit in to this role you will need a willingness to learn new, relevant skills across Lifecycle Safety. You will also have a good knowledge of medical terminology, with good attention to detail. As the role is so critical to patient safety, accuracy and organizational skills are essential. You should be a good communicator and willing to help less experienced team members.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

QVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

Job ID: R1055898