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Mgr, CEVA (R1055224) in Bangalore, India at IQVIA™

Date Posted: 4/5/2019

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Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Contribute, drive and participate in global initiatives e.g. change management; subject matter expert (SME) committees; SOP review committees; retention, engagement, training, processes, etc.
 Develop and implement plans for measuring and improving employee engagement, ensuring global consistency. Maintain open and regular communication with direct reports to ensure a supportive working environment.
 Contribute to, implement and support operational decisions as determined and instructed by senior CEVA leadership.
 Manage CEVA staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work; performance appraisal and professional development guidance; rewarding and disciplining employees; addressing employee relations issues; resolving problems and absence management. Approve actions as applicable on human resources matters.
 Manage project resource assignments, staff hiring, and staff terminations. Facilitate staff training, professional and career development.
 Collaborate with project leads to address problem areas, work scheduling for current and projected projects, staffing needs, technological needs, and projected peak workloads, ensuring global consistency, where possible. Monitor, assess, and report utilization of staff. Identify and implement solutions for poor utilization of staff, ensuring global consistency.
 Ensure direct reports are cross trained on CEVA service offerings as applicable; monitor and develop training plans; identify training and development needs of staff in collaboration with senior CEVA leadership and project leadership.
 Lead and encourage direct reports in continuous improvement of department work processes, procedures, and infrastructure. Instruct and lead direct reports in efficient management of project budgets through effective timesheet reporting.
 Monitor and ensure that project processes and department deliverables meet expected quality i.e. coordination of QC (quality control), financial and productivity targets. Assist with meeting department utilization and realization targets.
 Ensure timely movement of project work through the process steps, in accordance with governing SOPs, ICH/FDA guidelines/regulations, working instructions and client expectations.
 Ensure that staff has been trained on and are following required Standard Operating Procedures (SOPs), Good Clinical Practice (GCP), FDA and ICH guidelines/regulations, work instructions, and project instructions.
 Work with project leadership in a matrix framework to achieve project and customer deliverables.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1055224

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