Manager- MI / PV (R1065267) in Singapore, SG at IQVIA™

Date Posted: 11/24/2019

Job Snapshot

  • Employee Type:
  • Location:
    Singapore, SG
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Manage Pharmacovigilance (PhV) staff responsible for adverse event/ICSR/Clinical Endpoint processing and PhV systems to include project resource assignments, staff hiring, personal development and staff terminations. Responsible for facilitating staff training and professional development. Assist in assuring corporate and departmental quality, financial and productivity targets are achieved.


  • Manage PhV staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.
  • Monitor and motivate staff to achieve and maintain acceptable levels of performance.
  • Work closely with other department managers to address problem areas, staffing needs, equipment needs, and department resource planning and work scheduling for current and projected projects to ensure deliverables are met.
  • Ensure that staff have been trained on and are following Standard Operating Procedures (SOPs), Good Clinical Practices (GCPs), FDA and ICH guidelines and regulations, Working and Project Instructions.
  • Leads and encourage direct reports in continuous improvement of department work processes and infrastructure. Instruct and lead direct reports in efficient management of project budgets.
  • Monitor with Program Managers and overall Pharmacovigilance management to ensure that department deliverable meet expected quality, financial and productivity targets. Work with Pharmacovigilance management to ensure department realization and utilization targets are met. Ensure department metrics are collected and meet expected targets.
  • Assure timely movement of project work through the process steps, in accordance with governing SOPs, ICH/FDA regulations and guidelines, working instructions and client expectations.
  • Assure that, within the functional group assigned, SOPs and Work Instructions are appropriate and current, and that personnel are trained accordingly.
  • Facilitate, develop and implement plans for measuring and improving employee engagement.

• Extensive knowledge of Pharmacovigilance and safety surveillance
• Excellent staff management skills
• Excellent project management and communication skills
• Excellent motivational coaching and influencing skills
• Excellent leadership skills
• Excellent interpersonal skills
• Excellent team building skills
• Excellent presentation and report writing skills
• Excellent customer focus skills
• High level competence working on multiple tasks and managing competing priorities
• Ability to establish and maintain effective working relationships with coworkers, managers and clients


  • For managers of support staff: Bachelor's degree or educational equivalent in health science or other directly related field and 5 years clinical research experience in a Contract Research Organization or Pharmaceutical company including 2 years management experience; or equivalent combination of education, training and experience
  • For managers of medical staff: Bachelor's degree or educational equivalent and 5 years Pharmacovigilance experience including 2 years management experience; or equivalent combination of education, training and experience

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1065267