Associate Director, Global Supply Chain (R1103694) in Marietta, GA at IQVIA™

Date Posted: 1/1/2020

Job Snapshot

  • Employee Type:
  • Location:
    Marietta, GA
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.


  • Key leader on the Global Supply Chain leadership team responsible for the global supply chain and production of clinical trial kits globally within one of our production platforms (Topcat)
  • Provide oversight of 3rd party clinical trial kit production operations in US, EU and potentially APAC
  • Establish and provide oversight of internal clinical trial kit production operations in US, UK and potentially APAC
  • Directly manage international team of supply chain coordinators and product analysts
  • Leverage the resources on the Strategic Sourcing, Materials Management, Kit Production Operations and Logistics materials that are also part of the Global Supply Chain function
  • Identify and drive continual improvement to the current processes for:
    • New product introduction
    • Forecasting of materials and kit production capacity needs tied to Topcat clinical trial kits
    • Monitoring of finished goods materials at client sites
    • Quality and efficiency of production operations internally and at 3rd parties
    • Locations of kit building operations globally to optimize turn around time, logistics costs, labor rates and business continuity
    • Client account setup and order scheduling
    • Systems configuration and enhancements
  • Daily interaction with production staff including development of effective team huddles to ensure the team are focused on the daily and near term goals and objectives.
  • Build and manage a leadership team capable of motivating, directing and measuring team to ensure production schedules, staffing, efficiency and quality objectives a met or exceeded.
  • Actively participate on the Global Supply Chain leadership team and partner with the global, regional and local heads of supply chain functions to drive operational improvements.
  • Participate on local site leadership council.
  • Oversee warehouse, inventory and replenishment processes to ensure supply continuity and expense control.
  • Oversee direct & indirect materials and services purchase order process activity in support of kit assembly operations.
  • Provide management of kit assembly manufacturing operations including order management, assembly, quality assurance and shipping.
  • Oversee the Quality Control process to ensure accurate shipment of clinical trials material to investigator sites.
  • Oversee the ongoing process of resupplying kits to investigator sites and continual monitoring and update of the inventory system.
  • Maintain documentation of hazardous materials shipping documentation according to applicable regulations,
  • Responsible for the training of all staff according to the time guidelines in the clinical trials materials (CTM) training plan.
  • Liaise closely with the Project Management group to ensure effective preparation and implementation of start-up processes for new product introduction.
  • Coordinate logistics resource, including project initiatives / assignments in support of order fulfillment, stock transfer and inbound materials shipments.
  • Implement standard operating procedures to ensure compliance for import, export, and logistics regulatory processes.
  • Develop and maintain good communications and working relationships with internal and external clients, regulatory agencies, suppliers, couriers and related companies.
  • Maintain and adhere to existing global  and local standard operating procedures (SOPs) and training.
  • Keep abreast of current data, trends, regulations, developments, and advances in area of expertise.
  • Develop or support new processes to improve supply operations within the company.
  • Develop, revise and maintain current practices, policies and procedures to support both the department and internal / external customers.
  • Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.


  • Effective organizational and interpersonal skills
  • Effective communication skills and strong presentation skills
  • Skill extracting relevant data to measure performance indicators and proactively plan for growth and scalability
  • Ability to lead and motivate high-performing teams
  • Ability to analyze work processes to drive efficiency and scalability
  • Ability to manage multiple projects and ensure that they are performed in a quality manner
  • Ability to establish and maintain effective working relationships with co-workers, managers and clients
  • Good working knowledge of lab procedures
  • Strong organizational and problem-solving skills
  • Ability to effectively delegate work
  • Ability to effectively manage multiple tasks and projects, and direct team members


  • Bachelor’s Degree and 10 years’ relevant experience; or equivalent combination of education, training and experience. Experience in export / import operations and shipping regulations including hazmat shipping; or equivalent combination of education, training and experience.

EEO Minorities/Females/Protected Veterans/Disabled

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1103694