Sr. Client Service Analyst (R1033414) in Plymouth Meeting, PA at IQVIA™

Date Posted: 7/2/2018

Job Snapshot

Job Description

Sr. Client Services Analyst

Under close guidance or supervision, develops the skills necessary and learns the basic knowledge needed to provide support to clients.

Principal Accountabilities:

Trains to provide day to day guidance and support to clients. Learns the technical skills necessary to answer client queries and maintain logs and ensure follow through.  Develops the interpersonal skills necessary to build effective business relationships with defined clients. Develops an understanding of clients’ potential business needs. Develops the knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle. Provides support to other team members.

Minimum Education, Experience, & Specialized Knowledge Required:

Bachelor’s degree or equivalent and some related work experience required. Experience in an IMS role preferred and pharmaceutical experience preferred. Minimum 5 years experience with IQVIA MIDAS offerings preferred.

Job ID: R1033414