Salesforce Technical Lead (R1087729) in Bratislava, Slovakia at IQVIA™

Date Posted: 3/12/2020

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Lead for the IQVIA Commercial Services and Marketing Solutions (CSMS) Technical Offerings team to support their Salesforce systems and managed packages.

Key Responsibilities
• Work with the existing admin and development teams to establish and maintain best practices in Salesforce administration and management
• Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices and business needs
• Design solutions using existing architecture

• Work with the solution architect to refine and enhance new architectures
• Support existing SMS, CRM and Virtual Meeting integrations 
• Build new integrations necessary to satisfy customer requirements
• Provide APEX coding as needed
• Lead the CSMS Salesforce Capability Center to share knowledge and best practice
• Support development of CSMS Salesforce resources by participating in team discussions and sharing learnings
• Perform ongoing Salesforce Administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.)
• Support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals
• Participate in complex technical discussions with clients, clearly articulate options, benefits and recommendations
• Deliver support and solutions for break/fix issues

• Participate in SDLC refinement conversations for Salesforce groups

Required Skills and Experience

• Demonstrated technical and dev team management experience

• 3 years of industry experience as a Salesforce Administrator
• 7 years solution delivery experience

• Salesforce ADMIN Certified

• 1 year of Health Cloud experience
• Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements

Preferred Skills

• 3 years technical and dev team management experience

• 5 years of industry experience as a Salesforce Administrator
• 10 years solution delivery experience

• Salesforce Advanced Admin and/or Develop and/or Architect and/or Consultant Certification

• Experience with design, dev and implementation of Lightning and Native Salesforce Mobile Apps
• Visualforce, Apps, Force.com APIs, and Web Services
• Experience working with the Pharmaceutical Industry or a Commercial Sales Organization 
• Service Cloud experience
• Experience with Agile solution delivery
• Mobile app development
• UX/UI Design

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.



Job ID: R1087729

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