Records Management Associate- office based in Sofia - (1718230) in Sofia at IQVIA™

Date Posted: 9/5/2018

Job Snapshot

Job Description

At Quintiles we help healthcare and biopharma companies improve their probability of success. We do this by connecting our scientific, therapeutic and analytics expertise with superior delivery. From advisory through operations, Quintiles and its affiliate companies is the world’s largest provider of product development and integrated healthcare services.As one of FORTUNE’s ‘Most Admired Companies’ in 2016, we offer great opportunities for a career in world-leading clinical research. Our global projects, innovative tools and industry leading customers combined with outstanding support from our leadership team and clear career mapping allows you to make a difference in patient health.


Coordinate operations and provide support to the records or imaging center. Provide reference services to all departments and personnel and distribute incoming information for integration into systems.


•Ensure effective security, storage, and retrieval of all proprietary and client information in accordance with established procedures. Includes usage of scanning equipment.

•Conduct imaging/scanning and train on imaging/scanning processes

•Provide reference services to internal clients in accordance to SOPs and by maintaining accurate charge-out systems.

•Sort and classify coded material for filing. Create files according to established classification system.

•Maintain log and enter metadata in database to track status and facilitate accurate retrieval of information.

•Coordinate work flow through assignment of tasks and establishment of procedures.

•File, maintain and process reports, collections, and validations.

•Maintain logs and indexes to provide status of information and assist in the collection of data for preparation of monthly metric reports.

•Assist in the training of new team members on departmental procedures.

  • Job Requirements


    •Knowledge of word processing, spreadsheets, and database applications.

    •Excellent oral and written communication skills.

    •Strong organization and planning skills.

    •Outstanding client service skills.

    •Excellent interpersonal skills.

    •Ability to handle multiple tasks within defined timelines and significant direction.

    •Ability to work with others.

    •Ability to remain focused with regards to details.

    •Ability to establish and maintain effective working relationships with coworkers, managers and clients


    High school diploma with 3 years experience in an office environment including 1 years’ experience in a Records Management facility; or equivalent combination of education, training and experience.


    •Position requires a significant amount of writing and keyboarding involving repetitive motions with fingers and sitting for prolonged periods of time.

    •Position is required to stand, walk, sit, use hands to manipulate, handle or feel, and reach with hands and arms.

    •Position is required to stoop, kneel, or climb.

    * Quintiles helped develop or commercialize 98 of the Top 100 best-selling products of 2015
    * Quintiles has 36,000 employees conducting business in more than 100 countries
    * Quintiles was named to FORTUNEâs Worldâs Most Admired Companies® 2016 list
    * Quintiles was named as a 2016 Worldâs Most Ethical Company® by the Ethisphere Institute

    Job ID: 1718230

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