IPT Specialist 2 (R1115664) in Bangalore, India at IQVIA™

Date Posted: 2/11/2020

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Integrated Processes and Technologies (IPT) provides cross-functional solutions integrating people, processes and technologies in order to make effective business decisions. Support activities within IPT in line with goals and objectives at either a regional or global level.
RESPONSIBILITIES
Provide customers, staff or stakeholders with projects, systems or technical support in line with project plans or initiatives.
Provide internal/external customer facing support.
Participate on teams (internal or external to IPT) as assigned. May act as a back up for more senior staff.
Identify quality issues and support corrective action plans and preventive measures. Escalate risks/issues as appropriate.
May participate in UAT validation.
Create, maintain and review system or process documentation and guidelines with guidance.
Maintain quality standards, may assist with trend analysis and track user requests for enhancements. Track and provide data for project updates. Escalates as appropriate.
Maintain compliance with eSOPs, training and keep current on knowledge and relevant initiatives.
Assist with system interface or process map specification requirements. May help with process documentation or communication activities.
Participate in change initiatives; active change advocate.
All responsibilities are essential job functions unless noted as nonessential (N).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Basic knowledge of SOPs, GCPs, related regulatory requirements and systems or process requirements
Good computer literacy, organizational, communication and problem-solving skills
Ability to handle multiple priorities, tasks and meet deadlines
Self motivated and able to work with limited supervision
Good customer service skills
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s degree, or educational equivalence, in clinical, biological or mathematical sciences, business or related field with 1 year experience in a clinical research environment with specific knowledge of clinical systems or equivalent combination of education, training and experience
PHYSICAL REQUIREMENTS
Extensive use of telephone and face-to-face communication requiring accurate perception of speech
Extensive use of keyboard requiring repetitive motion of fingers
Regular sitting for extended periods of time                                                                   *

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.



Job ID: R1115664