Financial Operations Analyst (R1111182) in Bridgewater, NJ at IQVIA™

Date Posted: 1/2/2020

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Under guidance, contributes to the improvement of operational metrics (revenue, gross margin, operating income, utilization, client satisfaction and opportunity pipeline) through the execution of portions of operational processes and procedures. Assists with the implementation of process improvements. 

Principal Accountabilities:

  • Supports operations initiatives such as program reconciliation, opportunity management, resource planning, management tracking and forecasting, customer relationship management, customer satisfaction program, time sheet process or other operations systems and infrastructure projects.
  • Proactively develops knowledge of business and function.
  • Assists local functions by tracking, providing frequent reports, reporting progress and highlighting potential issues as opportunities.
  • Documents and coordinates processes and systems rollouts ensuring appropriate follow up on actions leading to the seamless execution of plans.


  • At least 7-10 years of experience managing, coaching, mentoring and leading a highly successful, globally distributed team in a multi-time zone environment.
  • At least 5 years of experience in business operations and/or management consulting, developing and executing strategies, leveraging analytics and KPIs to inform decision-making and performance management.
  • Strong analytical skills and ability to utilize forecasting tools to inform capacity planning and set priorities and strategic direction are mandatory.
  • Track record of building strong, deep, long-lasting customer relationships.
  • Proven ability to collaborate effectively and develop strong cross-functional relationships, especially with Account Management, Program Support and Sales functions.
  • Accustomed to working in a metrics-driven environment and success in developing methods to achieve KPI expectations.
  • Ability to lead a global team, providing motivation and clear direction to meet expectations by instilling accountability for quality, sense of urgency and deepening of customer relationships with both Account Management and Program Support.
  • Ability to adapt to changing business priorities and environments.
  • Self-motivated and directed.
  • You must be a world-class individual contributor to thrive at IQVIA. You will not be here just to tell other people what to do.


Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1111182