Sr Dir, Strategic Communications and Employee Engagement (R1113566) in Plymouth Meeting, PA at IQVIA™

Date Posted: 3/17/2020

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Responsibilities/Essential Functions

Partners with business leaders to develop and articulate vision. Develops communications strategy and leads execution of multi-channel communication plans to align employees to vision, priorities, and operating principles.

Establishes and reinforces the “voice” of the RBU, ensuring its vision, priorities, values, and culture are reflected across all communications channels and collateral.

Provides communications counsel and support to RBU senior leadership; develops and delivers senior leadership messaging to inform, inspire and engage employees across the RBU.

Oversees RBU internal communications strategy, messaging, budget and resources. Reviews and approves all content prior to publication.

Develops the internal communications plan, cadence, and deliverables for significant business events – senior-level organization changes, quarterly business updates, and RBU-level recognition programs.

Supports VP, HR on RBU and global initiatives, providing counsel, content development, project management, and/or communications as needed.

Develops and implements employee engagement, business transformation, culture, and Corporate Social Responsibility strategy and programs to enhance employee experience as a driver of business performance.

Monitors and interprets corporate Employee Engagement Survey findings and develops and delivers programs to enhance employee experience; sets strategic framework for RBU pulse surveys to measure engagement and develops plans based on survey insights.

Develops and implements engagement and communication programs to support execution of RBU people strategy.

Partners with Corporate and select external stakeholders to leverage and/or tailor global and CSR partner programs to drive engagement and support achievement of RBU business priorities across all dimensions of engagement.

Provides thought leadership and advocacy on employee engagement to business leaders and throughout the organization; leads the RBU Employee Engagement Liaison advocacy community.

Leads planning and execution of employee recognition programs – aligning with global programs and building/embedding/promoting RBU-specific programs.

Oversees development and execution of acquisition-related internal communications and onboarding for RBU new hires and acquired employees.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Typically requires a minimum of 15 years of prior relevant experience.


  • Requires exceptional business knowledge to drive results for the organization.
  • Applies extensive business and industry expertise and provides organizational thought leadership.
  • Significant experience in employee engagement, culture, change management, executive communications, and/or strategic organizational communications.
  • Requires broad management and leadership knowledge to lead multiple impact areas, the ability to influence others to accept practices and approaches.
  • Requires exceptional written and verbal communication skills, and an ability to think strategically.


  • Project management and problem-solving skills with strong delivery focus.
  • Resilience and ability to operate in a fast-paced environment juggling multiple priorities.
  • Ability to work through ambiguity, embrace and work through change.
  • Exceptional attention to detail and high level of accuracy balanced with strategic thinking.
  • Analytical and creative.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1113566