Product Sppt Tech Advisor 2 (R1096379) in Bangalore, India at IQVIA™

Date Posted: 3/6/2020

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

• Provide level 3 support for CTMS end users for server and application problems
• Interact with software vendors, Infrastructure services, and/or Applications Development to restore service and/or correct core problems.
• Communicate IT issues to business units at various levels of seniority.
• Manage and coordinate the implementation of internal, external and off-the-shelf business applications with all IT and business groups.
• Coordinate validation activities related to the deployment of business applications.
• Produce and assist training and communication programs.
• Coordinate with internal and external service providers in the area of incident, problem, and change management, capacity planning and troubleshooting, representing the interests of supported business groups.
• Work closely with customers to identify business requirements and opportunities in relation to IT systems and services.
• Identify and assess technologies, skills, and resources required.
• Support evaluations and procurement of new hardware
• Support vendor contracts to established service level agreements.
• Assist in the production of the data model and the system's architecture.
• Assist in the selection of hardware and software including due diligence activities.
• Maintain knowledge of the IT industry, analyze the abilities of tools and technologies and compare with the needs of the business, recommend potential solutions to managers within the business.

Skills Required:
Minimum 7-9 years with Siebel System Administration including:

• Siebel version upgrades, preferably from IP13 to IP16 on windows server 2016
• Experience on Siebel IP17 or IP19
• Perform SIEBEL enterprise installation & configuration, Patch management
• Perform Code migration between different SIEBEL environments.
• Perform non-repository migration using Siebel Application Deployment Manager (ADM)
• Troubleshoot environment issues, generate/interpret log files and trace/analyze crash files.
• Provide Performance tuning
• Support Production environment
• Perform Siebel BIP installation, configuration and ongoing support.
• Knowledge on EDQ installation and configuration
• Strong technical knowledge of Siebel EAI and EIM components, including Web Services, Workflow and EBC.
• Strong technical knowledge of Siebel Tools Configuration
• Ability to perform after hours tasks

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1096379