Intermediate Data Systems Operations Specialist (R1114486) in Ottawa, CA at IQVIA™

Date Posted: 3/14/2020

Job Snapshot

  • Employee Type:
  • Location:
    Ottawa, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Intermediate Data Systems Operations Specialist

This position is with IQVIA’s Privacy Analytics team in Ottawa, Canada. We’re a company on the cutting edge of healthcare innovation, working with some of the largest health analytics businesses in the world utilizing heath data to help find cures for today’s biggest diseases, including cancer, heart disease and HIV.

Located downtown in the heart of the national capital region, Privacy Analytics is on the cutting edge of data de-identification and re-identification research and we have translated this patented research into an amazing offering of products and services that are enabling researchers to access healthcare data for analysis while ensuring individuals’ identities are protected.

If you’re ready to contribute to a rapidly growing area helping to improve healthcare and ready for the next stage of your career, then we want to hear from you!

Career Opportunity – Intermediate Data Systems Operations Specialist

Our team is searching for an Intermediate Data Systems Operations Specialist to join the operations team in order to oversee data operations and the feeds application support in a Linux environment. You will apply your skills to ensure timely quality deliveries to internal stakeholders, suppliers and clients for data feed and onboarding and production support. This role is critical to our on-going efforts to anonymize IQVIAs clients’ health data to promote analytic insight while protecting patient privacy. You will also oversee the internal Data operations that supports our internal service team.


  • Develop and manage automation scripts in a Linux based environment for the purpose of automating processes for the Production data feeds environment
  • Monitor the IQVIA data feed operations dashboard, identifying issues and managing them to resolution
  • Responsible for internal Data transfers for the Data services team at Privacy Analytics.
  • Resolve technical issues and communicate outcomes and actions needed to all stakeholders
  • Work with internal stakeholders to ensure the timely delivery of Supplier and customer-based data transfers
  • Develop solutions by describing requirements in a work-flowchart and/or diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications
  • Document new processes, handle exceptions, and investigate issues related to IQVIA Data Feeds end internal Data operations
  • Provide L2 and L3 support to Suppliers and Clients and respond to requests within the SLA guidelines
  • Document and track customer cases from start to finish ensuring customer expectations are properly managed and that technical issues are resolved to the customer’s satisfaction
  • Setup and onboard Suppliers, Manufacturers and Products leveraging Linux/MySQL/Python/etc.
  • Coordinate and assist in development and execution of supplier migrations


  • Must Have: Seasoned experience with Linux including; command line, how processes interact with each other, memory & storage management, and can demonstrate performance and troubleshooting skills in a Linux environment
  • Must Have: Experience with MySQL, Java and scripting knowledge (Perl or Python preferred)
  • Strong understanding of technical operations and data management operations
  • Excellent people and conflict management skills to interact with cross-functional teams and third parties.
  • Proficient in English, both verbal and written communication skills
  • Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
  • Ability to manage time effectively, set priorities and meet deadlines
  • Ability to work in a fast-paced, time sensitive and confidential environment
  • Ability to escalate issues and present work and explain findings to management as required
  • A friendly professional demeanor and ability to excel in a team-oriented environment
  • Desire/ability to work successfully in a small company environment
  • Technologist or bachelor’s degree in Computer Science, Computer Engineering, or Information technology or equivalent experience.


  • Background in data management solutions and healthcare analytics is a plus.
  • AWS and Azure environment management and technologies practical knowledge
  • ELK stack knowledge and reporting platform knowledge
  • ITIL and compliance driven operation experience

To Apply:

Please send your resume to

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Privacy Analytics is an equal opportunity employer and accommodates people with disabilities throughout the recruitment and selection process.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1114486