Associate Director, Sales Management & Operations - Northern New Jersey/NY - 2449321 (R1109319) in Hackensack, NJ at IQVIA™

Date Posted: 2/14/2020

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Associate Director, Sales Management & Operations

This position requires a unique blend of experience to effectively support our client as they build a new and highly specialized sales team.  The right individual for this position will have:

  • Demonstrated experience in Sales Operations; including Customer Relationship Management (CRM), Sales Force Effectiveness (SFE), Performance Dashboards, Incentive Compensation
  • Corporate Office experience in areas such as Sales Operations, Marketing, or other relevant commercial roles
  • Proven success as a Pharmaceutical/Medical Sales Leader
  • A strong drive to do more within an organization; has taken on roles with growing responsibility
  • A desire to help shape and grow an emerging biopharmaceutical company

The Associate Director, Sales Management & Operations will:

  • Will help build and support a sales team of Rare Disease Account Managers. Managerial duties include hiring, performance management, and administrative duties
  • Direct sales operations and support the development of associated business processes to support the field organization and ensure field sales productivity
  • Cultivate, develop, and foster strategic partnerships to provide insights and recommendations for solutions to drive business performance
  • Utilize insights from our client’s research and draw upon a deep understanding of industry trends and currently available solutions to anticipate marketplace changes and recommend strategies and actions accordingly
  • Manage and support the sales team from the IQVIA side on hiring, performance management, and administrative duties


  • Bachelor’s degree from an accredited college/university required; Advanced degree preferred
  • Required Experience:
    • 10 years’ experience in Pharmaceutical/Medical Sales industry
      • Sales leadership experience required
      • Commercial Operations experience required
      • Other commercial experience such as marketing, sales training, etc. is a plus
    • Leading teams focused on developing efficient and effective operational processes and technology solutions
    • Expertise working with Pharmaceutical Sales Data, such as IQVIA data
    • Evaluating and implementing technology to improve efficiency and productivity
    • Strong computer skills including advanced proficiency with all Microsoft Office applications, MS Project and/or Visio
    • Vendor management
  • Preferred Experience:
    • Infusion products
    • Rare disease
    • Excellent understanding of products that are covered by medical benefits (Medicare Part B)
  • Ability to work in Paramus and Parsippany, NJ
  • Ability to travel up to 50%


  • Excellent analytical and creative problem-solving abilities
  • Strong attention to detail with ability to prioritize/multi-task
  • Demonstrates integrity, sound judgment, and excellent decision-making abilities
  • Collaborative and adaptable
  • Thrives in ambiguous situations

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1109319