Sr Dir, Oper Effectiveness (R1107668) in Plymouth Meeting, PA bei IQVIA™

Datum der Veröffentlichung 4/3/2020


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IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

  • Identify potential organizational and/or operational effectiveness engagement opportunities; create solutions to accelerate productivity improvements within IQVIA.  Solutions will positively impact operational data capture, project planning, change/data/process management, production, compilation and will result in high quality deliverable generation.
  • Establish and maintain strong, long term relationships with key decision-makers developing deep knowledge of stakeholder needs. 
  • Support governance structure; provide leadership at executive meetings.
  • Lead LEAN Sigma efforts resulting in process improvements, waste elimination and efficiency, speed and/or quality improvements.
  • Promote internal collaboration by identifying and adjusting processes that hinder progress;  strengthen processes to be more effective and prepared to meet stakeholder needs.
  • Recommend strategic programs ensuring partnerships are formed and maintained that effectively manage engagement arrangements. 
  • In conjunction with senior/executive management, determine initiative structure providing leadership regarding the scope and types of initiatives appropriate for the group’s involvement.
  • Manage budget process to maximize programs for optimal recognition of value and financial returns.
  • Serve as primary point of contact for stakeholder engagement bridging senior level individual contributors, service area leads, and business unit champions.
  • Leverage IQVIA systems and tools to ensure the team remains current and involved in decisions regarding organization selection and use of same.
  • Oversee final project budget and scope of work to meet financial and company goals (meet or exceed targets) proactively ensuring adherence to process and change control processes.
  • Lead and manage large, strategic initiatives designed to proliferate best-practice systems/processes; performing current state assessments, requirements definition, cost estimates, funding requests and program/project plans.
  • Serve as knowledge and subject matter expert and contact for senior and executive management regarding organizational effectiveness initiatives.
  • Ensure initiatives are aligned with overall IQVIA strategy.
  • Lead presentations to senior/executive management.
  • Lead/participate in change management initiatives.
  • Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development.


LEAN / Six Sigma experience

10 years of relevant business experience - program/project management, process mapping and analysis, change management, facilitation, staff/budget management, product development, consulting, international business, strategic planning and creation and delivery of training materials

  • Working knowledge of Microsoft Office and other data capture, compilation and presentation tools
  • Excellent written, interpersonal, and verbal communication skills
  • Strong influencing, problem resolution, motivation, and negotiation skills
  • Demonstrated ability to deliver results to the appropriate quality and time metrics
  • Adaptability to changing priorities
  • Excellent leadership and customer service skills
  • Ability to establish and maintain customer loyalty
  • Excellent business and industry awareness staying current on trends and impact on the business
  • Excellent presentation skills meeting the needs of all levels within the organization up to and including the executive management team

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1107668